FAQ Category: Carpet Cleaning

You are covered to claim for damage and theft of equipment, including during transportation.

This could be covered under public liability, if the client was injured and brought a claim against you.

Yes, there are some restrictions. You’re covered for damage to carpets during cleaning under the Property Damage from Cleaning section, up to the policy limit.

However, the policy does not cover:

• Businesses with more than 5 employees (including yourself).
• Cleaning involving machinery (except domestic ovens).
• Sand blasting or pressure cleaning.

As long as you’re not using excluded methods or operating a large business, you’re generally covered for carpet cleaning in residential, commercial, or retail premises.

Yes – you would be covered for the benefits selected on your policy.

No, this would not be the responsibility of you as a cleaner.

Yes – you would be covered for the benefits selected on your policy.

This would be covered under property damage from cleaning, provided you have taken reasonable precautions.

Yes – you would be covered for the benefits selected on your policy.

If stain protection treatments result in damage, this can be covered under property damage.

No, this would not be the responsibility of you as a cleaner.