Meet our experts
These are the faces behind the phone calls, the finances and all things Protectivity. Get to know them better by clicking the links below.
Underwriting Manager
Chris has 12 years insurance experience, the last 6 years underwriting commercial insurance for brokers and intermediaries in the Sports, Leisure and Entertainment industry, specialising in activity and experience providers liability and combined policies.
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Chris Trotman
Chris has been with Starpeak Insurance Solutions for 3 years. Before starting with the company, Chris was involved in managing underwriting services for the broker market within the Sports and Leisure industry at another respectable Managing General Agents, he also worked at a reputable customer facing general insurance brokers for several years prior to this. Chris’s experiences have helped him develop a comprehensive technical understanding of the insurance industry whilst focusing on customer outcome, he also obtained his professional qualification in insurance in 2013.
Sales Operations Manager
Steffi has 7 years of Insurance experience, she joined the business in 2017 as Business Support Executive and now manages a team of Insurance Sales Executives.
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Steffi Cavaliere
Steffi joined the business in July 2017 as Business Support Executive. Steffi completed her degree in Sports and Coaching Studies from Oxford Brookes University and was seeking a role where she could utilise her sports education background. At the time, Sports Cover Direct was the more dominant company brand and the role of Business Support was the perfect graduate job to step into.
The first 4 years involved Steffi learning the insurance products and helping navigate the company’s internal policies and procedures. With the growth of the business and keenness for a leadership role, in late 2021 Steffi took on the role of Sales Operations Manager. Steffi now manages a team of Insurance Sales Executives, focusing on the smooth running of the department and improving sales performance.
Underwriter
Mandy has worked at Protectivity for 6 years and gained her Chartered Institute of Insurance qualification in 2022.
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Mandy Czyz
Mandy has been with Starpeak Insurance Solutions since 2018, starting in sales in the consumer department and moved to underwriting in early 2022. Prior to this her insurance journey started in 2001 with equine insurance in sales and latterly as a claims assessor. She gained her Cert CII qualification in late 2022.
Content Manager
Bee joined the Marketing team in 2023 and stepped into the role of Content Manager at the start of 2024.
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Bee Ingram