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Rent Guarantee Insurance
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To give you greater flexibility you will not be charged a fee should you need to cancel
your policy. T&C’s apply.
What is Rent Guarantee Insurance?
Our Rent Guarantee Insurance policy offers protection to landlords, managing agents and let-to-let / rent-to-rent landlords of residential properties against potential loss of rental income should a tenant fail to pay their rent for up to a period of 24 months (providing they have not vacated the property). The rent guarantee insurance for landlords policy will cover properties being rented out as single or multiple lets, or Houses in Multiple Occupation (HMO’s).
The rent protection insurance policy also provides Legal Expenses cover for the costs associated with pursuing legal action against your tenant, e.g. to evict them from your property, providing a valid eviction notice has been served.
Our Rent Guarantee Insurance will pay the costs that you may incur in the pursuit of legal proceedings to recuperate the cost of fixing or repairing any damaged property that has been caused by the tenant.
Another benefit that our landlord rent insurance policy includes is free access to a 24/7 Landlord Legal Helpline. You can get an instant quote and purchase your policy online in minutes, with both annual and monthly payment plans available. If you have any questions about our rent protection insurance for landlords, feel free to call our UK based sales team on 01494 887909.
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Why choose Protectivity for rent guarantee insurance?
Free Legal Service
We have teamed up with LawAssure to give our customers FREE access to an abundance of landlord legal documents such as Tenancy Agreements and Section 21 notices.
Trusted by Thousands
We have been providing insurance to UK customers for over 25 years. Today we protect over 60,000 customers each year, and uphold an excellent customer service score based on over 3,000 customer reviews.
Monthly Payment Options
We are one of the only online Rent Guarantee Insurance providers to offer monthly payment plans with 0% APR. This means you can spread the cost of your cover across 10 months.
Excellent Claims Handling
Our specialist UK based claims handlers aim to deal with any landlord Rent Guarantee Insurance claim you have, minor or serious, quickly, without causing disruption to you.
What does our Rent Guarantee Insurance policy cover?
The landlord rent guarantee insurance policy is designed to offer protection to landlords, managing agents, or let-to-let / rent-to-rent landlords against unpaid rent during the period prior to obtaining vacant possession of the property. In addition, we will provide you with cover for the costs and expenses incurred in legal disputes in relation to your property and tenant, such as legal action and court proceedings. We will provide cover up to a maximum of £100,000 for the following:
Rent Guarantee
This section of our rent insurance policy acts as unpaid rent insurance, covering you for up to a maximum of 24 months of unpaid rent prior to vacant possession of the property being obtained, providing the unpaid rent in dispute exceeds the greater of £500 or one month’s rent.
Rent Recovery
This section of the landlord Rent Guarantee Insurance covers the costs of legal proceedings for undisputed and unpaid rent which is due under the terms of the tenancy agreement between you and the tenant.
Tenant Eviction
This section of the rent guarantee policy will cover the cost of taking legal action against a tenant to evict them from your property, providing a valid eviction notice has been served.
Tenant Property Damage
We will pay your legal expenses should you need to recuperate the cost of fixing or repairing damage caused by the tenant to the property and/or its contents, providing the damaged item(s) was listed on the pre-agreed inventory.
Legal Defence
We will pay the Costs and Expenses to defend you, the landlord, against prosecution in a criminal court arising from the letting of the Insured Property.
Squatter Protection
We will pay the costs for you to pursue legal action to evict a trespasser or any unauthorised person living at the insured property.
I was really pleased with how my claim was settled. It gave me great confidence that Protectivity covers me when the worst happens.
Fantastic claims handling
Whilst we hope you always receive your rental income, there is a chance that you will need to make a claim on your policy at some point due to unpaid rent. That’s why we’re committed to making our claims process as smooth and efficient as possible.
If you need to make a claim, just click the link below, select the relevant form and fill in the details and we’ll take it from there.
What is NOT covered under our rent guarantee policy?
The following is not covered as standard as part of our landlord rent guarantee policy
Prior Claims
Any claim, or incident which may lead to a claim, which you knew about or have known about before the start of this policy.
Commercial Properties
Our policy does not extend to cover commercial properties such as shops, or premises being used to run a business.
Notice to Quit
Any claim where the Notice to Quit was served by you against the tenant(s) prior to the start of the policy.
Prior Legal Costs
Any legal costs incurred before a claim is made will not be covered.
Frequently Asked Questions
Q. What do I need to check before buying your Rent Guarantee Insurance?
A. For this insurance to be valid, your tenant must have passed the relevant referencing process in advance of the tenancy commencing. This includes an affordability test, proof of earnings, proof of ID and credit referencing showing no CCJ’s in the past 3 years along with no previous bankruptcies and a good/ satisfactory/ pass credit score demonstrating their ability to meet their rent commitments. Further information can be found in the Policy Wording – which is available when you get a quote.
Tenancy Check Requirements:
Where the Tenant(s) have been resident in the Insured property for less than three years, for there to be a valid claim under the Policy, it is a requirement that, prior to the commencement of any tenancy agreement relating to an Insured Property, You must obtain (and provide evidence to Us at the point of claim) for each Tenant and Guarantor (if applicable) the following:
a) A satisfactory credit reference check against the Tenant and Guarantor (if applicable) from a licensed credit referencing agency or from a licensed credit firm. The credit reference check must have been carried out within forty-five days prior to commencement of the Tenancy Agreement. The satisfactory credit reference check must be clear of unpaid court judgements and/or decrees in the last three years, show no previous bankruptcies and provide confirmation that the Tenant meets the applicable criteria of the credit referencing agency as a suitable Tenant.
b) Where the Tenant or Guarantor is employed, confirmation from their employer confirming their gross annual salary and that they have been employed with the company for over 6 months.
c) Where the Tenant or Guarantor is self-employed or they derive their income from an Other Income Source, the last 2 years tax returns confirming profit, three months personal bank statements showing earnings and a letter from their accountant confirming their current business income.
d) In all circumstances, the Tenant’s gross annual salary or Other Income Source must be equal to or higher than 30 times the monthly rent. A Guarantor would be required if this requirement is not met. Where a Guarantor is required, the Guarantor’s annual salary or Other Income Source must be equal to or higher than 50 times the monthly rent
Q. What if my tenant fails any of the above checks?
A. Your tenant would then be required to obtain a Guarantor(s). This could be a family member, friend or organisation. The Guarantor would then be subject to the same credit reference checks, and must have an annual income that is equal to or greater than fifty times the monthly rent.
Q. How much does the Rent Guarantee policy cost?
A. The cost of your rent guarantee insurance will depend on how much monthly rental income you wish to protect, plus the amount of tenancies that you wish to cover.
Q. My tenant has already been living in the property for a year or two, and I did all the relative Tenancy Checks before he / she originally moved in. Do I need to repeat them again now in order to be covered under the policy?
A. No – if the Tenancy Checks were all OK at the time, and there have been no issues with the rental payments since your tenant moved in, then you do not need to do the checks again.
Q. Will I be covered for legal action against my tenant?
A. We will pay for your legal costs, providing the reason for taking legal action against your tenant falls within the terms and scope of cover in our policy.
Q. Are the cost of evictions covered?
A. Yes, the insurer will pay the costs and expenses in relation to the pursuit of legal proceedings in respect of obtaining vacant possession of your property at the expiry of a valid notice to quit being served.
Q. Is rent Guarantee insurance the same as landlord’s insurance?
A. No, rent guarantee insurance is not the same as Landlord’s insurance, although they are both types of insurance products designed for property owners who rent out their properties.
Landlord insurance is a broader policy that typically covers: Buildings insurance (damage to the property structure), Contents insurance (for furnishings you provide), Property owners liability (in case someone is injured on your property) and Loss of rent due to property damage.
Please refer to our policy wording document (available when you get a quote) to ensure that you’re getting the correct cover for your needs.
Q. Is this policy available for commercial property landlords?
A. No, our Rent Guarantee Insurance is only available to residential landlords.
Q. Can I get rent guarantee insurance for a HMO?
A. Yes, Houses in Multiple Occupation (HMO’s) are covered as part of out landlord rent protection insurance policy.
Q. Who underwrites your insurance?
A. Our Rent Guarantee Insurance policy is underwritten by Financial & Legal Insurance.
Q. Does your insurance provide cover for DSS tenants?
A. We can cover you for tenants who derive their income from Universal Credit and/or Disability Living Allowance only, as long as their total annual income is over 30 times the monthly rent. If they cannot then you will need to get them to provide a Guarantor whose annual gross income is over 50 times the monthly rent/
Q. Will my rent guarantee insurance policy still cover me if I change my tenant?
A. Yes, the insurance is based on the property. As long as the new tenant has passed our referencing criteria and there is a tenancy agreement in place, then the insurance will be valid.
Q. If the tenant is paying over £2,500 per month in rent, can I take out cover up to the maximum limit of £2,500?
A. No – unfortunately if the tenancy contract is covering rent of above £2,500 per month, we won’t be able to offer you a policy.
Q. If part of the tenant’s income is coming from other income sources, can this still be classed as income?
A. We can accept income from any of the following sources: Investments, pensions, private trust fund, or where the tenant is employed, additional income received from Universal Credit or Disability Living Allowance. We are not able to accept Child Benefit or Child Maintenance as forms of income.
Q. Do you offer Post-eviction coverage?
A. No, we can only cover the legal costs associated with evicting the tenant. Once you have received vacant possession of the property, cover will cease.
Q. What is the difference between Rent Guarantee Insurance and Rent Protection Insurance?
A. Our Rent Guarantee Insurance policy is just another name for Rent Protection Insurance and is also known as Landlord Rent Insurance, Rent Indemnity Insurance, Landlord Rent Protection, Rental Protection Insurance, or Rent Default Insurance.
Q. My tenant has been living in my property for many years. Do I still need to do all the credit checks in order for the policy to provide cover?
A. If your tenant has lived in your property for 3 or more years, and has paid their rent without any issues, and there have been no issues or disputes, you do not need to carry out the listed credit checks. However, in the event of a claim, you would need to be able to provide evidence that the tenant has consistently paid their rent for at least 3 years. If you have not carried out the relevant credit checks, and the tenant failed to pay rent within the first 90 days of the policy, the claim would be declined.
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Have a question? Contact us...
If you have any other questions regarding our Rent Guarantee Insurance, then feel free to get in touch on 01494 887909. Our phone lines are open 9am to 5:30pm, Monday to Friday.
More information on what we can cover on this policy can be found on our FAQs page.