Information about our policy and COVID-19
Updated: 3rd November 2020
Further to the Government’s recently updated advice, you will continue to be covered under your policy as long as you comply with all relevant laws and regulations, and keep up-to-date and adhere to national and / or regional guidelines. You should seek advice from your local council if unsure.
If you have any other questions relating to Covid-19 and your policy, please read our FAQ’s by clicking here.
What does our Dog Grooming Insurance cover?
Whether you run a dog grooming salon or operate on a mobile basis, our Dog Grooming Insurance policy is perfectly suited to financially protect you and your business.
Your policy will include a range of benefits such as Public Liability insurance up to £10 million, this will cover you for injury or damage to third parties or their property, which may be important if your grooming business travels to client’s houses.
The inclusion of Care, Custody and Control cover up to £50,000 will offer protection against the accidental injury, illness or loss of an animal under your care. This benefit will come as standard on your policy.
Your policy will also include cover for any specialist equipment that you use as part of your dog grooming business. We can cover your equipment up to the value of £30,000. Additional benefits include Loss of Key Cover and Non-negligent protection.
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There is no need to take out multiple policies if you are a groomer, sitter and walker, as we cover you for all our activities under one policy. As standard, you are covered for the following business activities with our Pet Business Insurance policy:
- Dog and Cat Grooming (Includes Hand Scissoring, Clipping, Wash and Blow Dry, Hand Stripping, De-Shedding, Nail Cutting, Ear Plucking & Cleaning, Anal Gland Expression)
- Dog Hydrotherapy
- Dog Training
- Dog Walking (For walking up to six dogs)
- Pet Behaviourist
- Pet Boarding
- Pet Microchipping
- Pet Minding
- Pet Sitting
- Pet Taxi
- Pet Transportation
Why choose Protectivity?
Fast & Easy Process
We aim to make buying insurance easy, that’s why you can get a quote for our Dog Grooming Insurance policy and buy your cover in just a few minutes.
14 Activities Covered
Whether you’re a pet groomer, dog walker or sitter, we provide cover for 14 different activities at no extra cost under the same policy.
Specialists in the Pet Industry
We’re one of the leading providers of insurance for pet groomers, meaning our experienced team can provide the after-sales support you need.
Excellent Claims Handling
Our specialist claims handlers aim to deal with any claim you have, minor or serious, quickly, without causing disruption to your business.
What's included in our Dog Grooming Insurance policy?
Our Dog Grooming Business Insurance policies include the following benefits as standard:
Your choice of between £1 million and £10 million worth of Public Liability in case of injury or damage to a third party or their property caused by your business’s actions or by an animal in your care.
In the event that you lose a client’s keys, you are covered up to £10,000 for new keys, replacement locks, the cost of re-setting intruder alarms and associated call-out costs.
Care, Custody & Control
Up to £50,000 worth of cover is provided for the animals in your care (up to £25,000 per animal) in the instance of accidental loss, injury, illness or death of that animal in your care, custody or control of that of any of your staff.
As standard, we provide £250 of cover for your equipment against theft, loss and accidental damage, free of charge. You can increase the protection of your items up to the value of £30,000.
Similar to the Care, Custody and Control benefit, Non-negligent cover will protect you against accidental loss, injury, illness or death to an animal in your care through no fault of your business.
Close Family Extension
Your close family members are included under your policy as standard. Therefore, if you employ your husband, wife, son, daughter or any other close family, you do not need to take out Employers’ Liability.
I was really pleased with how my claim was settled. It gave me great confidence that Protectivity covers me when the worst happens.
Fantastic claims handling
From a cut paw to something more serious, it’s never nice when something happens to an animal in your care. That’s why we’re committed to making our claims process as smooth and efficient as possible.
If you need to make a claim, just click the link below, select the relevant form and fill in the details and we’ll take it from there.
Check out our tips to running the perfect dog grooming business
Frequently Asked Questions
Q. What activities are included?
A. The pet business insurance policy is valid anywhere in the UK and covers the following business activities: Dog Walking, Dog Training, Pet Behaviourist, Pet minding, sitting and boarding, Pet Taxi and transporting (UK only), Grooming and Microchipping.
Included within the grooming activities are; hand scissoring, clipping, wash and blow drying, hand-stripping, de-shedding, nail cutting, ear plucking and cleaning, and anal gland expression.
Q. What does close family extension cover?
A. If you employ any of the following members of your family, they too will be covered for Public Liability under your policy as standard. You do not need to take out Employers’ Liability to cover those family members either. If however, your business is a limited company and the family members are directors, the close family extension will not apply.
Family members included: Husband, wife, civil partner, father, mother, grandfather, grandmother, stepfather, stepmother, son, daughter, grandson, granddaughter, stepson, stepdaughter, brother, sister, half-brother or half-sister.
Q. When do I get my insurance documents?
A. We will email your insurance details immediately after you purchase. Upon request, we can also issue a copy by post.
Q. Is there a cooling-off period?
A. Yes, should you change your mind or wish to cancel your policy for whatever reason we offer a full refund within 14 days of purchase provided no claim has been made. Where cancellations are made after 14 days of the start date of the policy, the premium refund will be provided on a pro-rata basis and an administration fee will be charged.
Q. What is the process for making a claim?
A. In the first instance please contact our specialist claims handlers, Roger Rich & Co, on 01608 641 351 and they will instruct you further.
Further information on our policy
If you have any other questions regarding our Dog Grooming Insurance policy, then feel free to get in touch with our friendly team on 01494 887909. Our phone lines are open 9am to 5:30pm, Monday to Friday.