Our Mission Statement

To make buying specialist insurance easy – the fairest choice for small business owners – offering industry insight and expertise and a niche range of tailored insurance products.

All Feefo feedback is gathered anonymously from genuine customers. Feedback for Protectivity has been compiled from 1992 customer reviews

Protectivity uses Feefo – the Global Feedback Engine, to generate our customer feedback. Feefo is a closed invitation only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with Feefo, are the opinions of genuine customers.

Feefologo
Date
Product
Service Rating
Customer Comment
Our Reply

16-May-2019

Pet business insurance

Great cover and price

Very easy to apply online for a quote and to purchase. Great cover and price.

Thank you for your feedback.

15-May-2019

Personal Trainer Insurance

Personal Trainer Insurance

Took me a few attempts to pay online

Thank you for your feedback.

14-May-2019

Pet business insurance

Excellent, reasonably priced dog boarders insurance

Just efficient and reasonably priced

Thank you for your feedback.

14-May-2019

Personal Trainer Insurance

Stress-free!

Very easy to arrange Personal Trainer insurance, and at a very competitive price.

Thank you for your feedback.

14-May-2019

Pet business insurance

Pet business insurance

Website was very easy to use and I found customer service excellent! Thank you

Thank you for your feedback.

12-May-2019

Personal Trainer Insurance

Brilliant

To renew my personal trainer cover with protectivity was really straight forward and easy.would definitely recommend.

Thank you for your feedback.

12-May-2019

Pet business insurance

Excellent website and clear information

The website was extremely user friendly. When I was completing the transaction, the various documents were also displayed on the screen via a link so it was so easy to just refer to them if I needed to check anything. It was an excellent price and listed the key elements of the cover that I needed.

Thank you for your feedback.

12-May-2019

Pet business insurance

Great service

Thank you l found your service great and helpful

Thank you for your feedback.

10-May-2019

Therapist Insurance

Quick and easy service

The website was easy to understand and use. The service was excellent, everything I needed

Thank you for your feedback.

10-May-2019

Personal Trainer Insurance

Personal Trainer Insurance

Good insurance company and good price too.

Thank you for your feedback.

09-May-2019

Pet business insurance

Pet business insurance

Easy to do 5 minutes and a great dealer cheaper than rivals for the same cover

Thank you for your feedback.

09-May-2019

Sports Business Insurance

Sports Business Insurance

It was good to start with I filled in the details ready but wanted to wait and pay the deposit after pay day and when I went back to it I couldn't continue I had to phone but they did it well.

Thank you for your feedback.

08-May-2019

Club Insurance

Great prices, easy renewals, friendly and helpful staff.

Our Club has been insured by Protectivity for the past 3 or 4 years and never had an issue. So easy to renew and great prices every year too.

Thank you for your feedback.

08-May-2019

Pet business insurance

Excellent

Simple from start to finish to sign up, yes I would recommend Protectivity, let's hope if I have to make a claim they are just as good

Thank you for your feedback.

07-May-2019

Club Insurance

Helpful people to deal with

Customer service is good, did not use the web site as could not easily identify my requirements

Thank you for your feedback.

04-May-2019

Pet business insurance

Definitely recommend

It was easy to renew my policy took about 5 minutes. No hassle at all.

Thank you for your feedback.

03-May-2019

Personal Trainer Insurance

Very courteous and helpful.

They have provided me with the means to pursue my interest with peace of mind regarding the (should misfortune happen) welfare of participants and spectators.

Service rating : Thank you for your feedback.
Product : Thank you for your feedback.

02-May-2019

Sports Travel Insurance

Helpful agents

Very good customer service over the telephone very helpful and informative

Thank you for your feedback.

02-May-2019

Personal Trainer Insurance

Personal Trainer Insurance

Easy to use and lots of reminders which I needed!!!

Thank you for your feedback.