Our Mission Statement
To make buying specialist insurance easy – the fairest choice for small business owners – offering industry insight and expertise and a niche range of tailored insurance products.
All Feefo feedback is gathered anonymously from genuine customers. Feedback for Protectivity has been compiled from 1643 customer reviews
Protectivity uses Feefo – the Global Feedback Engine, to generate our customer feedback. Feefo is a closed invitation only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with Feefo, are the opinions of genuine customers.
20-Jul-2018
Efficient and understandable
I liked that the phone was answered quickly and I spoke to a real person who I could inderstand
20-Jul-2018
Good job done
Very helpful when renewing my policy. Friendly staff.
19-Jul-2018
So Easy to Apply
So easy to apply and happy with the product service ...
19-Jul-2018
Pet business insurance
Good and prompt service. Yes would recommend to others.
18-Jul-2018
Pet business insurance
Easy to understand and quick to set up great for small businesses
17-Jul-2018
Expensive but great service!
Although I think expensive for Employers liability insurance considering it’s just for a work experience lad for 1 week costing me an extra £16(m) , the service was simple, hassle free, courteous and to the point.
The online system is also simple and just what I needed in a hurry.
Staff are fantastic.
16-Jul-2018
easy process ,happy customer so far
quick and easy to sort out , good communication and fast process of sending out terms and conditions via email
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15-Jul-2018
Pet business insurance
Excellent, easy and fast online application with all the cover I need.
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15-Jul-2018
Great service
Great service and would recommend.
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14-Jul-2018
Very Happy 👍
I have swapped from another very well known pet insurance company and managed to get the same level of cover with Protectivity for half the premium.
I was a little unsure about changing companies but I put out a shout on a dog walkers networking site I am on asking if anybody else used Protectivity....LOTS of the other members did and every one of them were extremely pleased with things so I quickly made my mind up to swap companies.
Also, upon receiving my email with my policy details I noticed that I had made an error with my address...a quick email to protectivity and this was promptly dealt with and my details amended.
Thank you protectivity 👍
Thank you for your feedback. We are pleased you are happy with our service and great to hear we were able to save you money by switching over to Protectivity Insurance.
13-Jul-2018
Straightforward and great value
Really straightforward online quotation process, responsive customer service and of course low cost. Massive saving on previous premium.
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12-Jul-2018
good value insurance
Just renewed my business insurance with protectivity, very pleased with the renewal price, and with the ease of purchase, I would and will recommend them to friends and colleagues
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12-Jul-2018
Personal Trainer Insurance
Great customer service. Fast and efficient way to renew my membership.
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12-Jul-2018
Very satisfied
The person I spoke to was professional and efficient and did everything asked of him. Would definitely recommend.
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11-Jul-2018
Excellent service
Great service within 24 hours
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09-Jul-2018
Club Insurance
Very helpful,. Yes I would recommend them again
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08-Jul-2018
Personal Trainer Insurance
Quick and easy.
Very simple to complete online, but helpful staff always on hand of you have questions
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08-Jul-2018
100% recommend
Quick easy and simple x
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07-Jul-2018
Very easy to apply for, has everything included you may need.
Very quick and easy, great value for money.
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06-Jul-2018
Great service so far
Really good online forms, could be a little clearer, but easy to follow, fast response with the actually policy details and quick purchase interface
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