Our Mission Statement

To make buying specialist insurance easy – the fairest choice for small business owners – offering industry insight and expertise and a niche range of tailored insurance products.

All Feefo feedback is gathered anonymously from genuine customers. Feedback for Protectivity has been compiled from 1513 customer reviews

Protectivity uses Feefo – the Global Feedback Engine, to generate our customer feedback. Feefo is a closed invitation only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with Feefo, are the opinions of genuine customers.

Feefologo
Date
Product
Service Rating
Customer Comment
Our Reply

22-Apr-2018

Pet business insurance

pet businesses i recommend this insurer xx

Very good service all the same information and policy as other pet business insurers just ten times cheaper excellent **

21-Apr-2018

Pet business insurance

Pet business insurance

Quick simple quotation site. Helpful staff with a no fuss prices to get insurance sort quickly and hassle free. Letting me get on with my new business. I would recommend them to others needing business insurance.

20-Apr-2018

Club Insurance

5 star service

Protectivity deserve 5 stars because they do everything possible to help their customers. Each time I have contacted them has been the same, they have been courteous, polite, helpful and efficient. who can ask for more.

20-Apr-2018

Pet business insurance

Pet business insurance

Only just began my policy but was easy to set up and seems to cover exactly what I need it for

Thank you for your feedback. 

18-Apr-2018

Pet business insurance

Simple and effective

Very simple process that ensured that I was insured the next day!

Thank you for your feedback. 

17-Apr-2018

Pet business insurance

Pet business insurance

I knew when I needed to renew and the nagging really annoyed me!

Thank you for your feedback. We take all customer feedback very seriously. We'd like to learn more about your experience we hope you will give us the opportunity to discuss this further with you. One of our team members will be in contact with you shortly or if you'd prefer, please contact me directly on 01494 887 909.

17-Apr-2018

Club Insurance

Club Insurance

Quick and simple with good asistance when required.

Thank you for your feedback. 

15-Apr-2018

Pet business insurance

Pet business insurance

Very straight forward and easy to purchase. Not had to use it yet so not dealt with any calls yet but the process of purchasing it was good.

Thank you for your feedback. 

13-Apr-2018

Club Insurance

Club Insurance

Excellent service,very helpful.

Thank you for your feedback. 

12-Apr-2018

Sports Travel Insurance

Cover medical condition and sports which "normal" policies won't cover

They offer cover for my age (69 yrs) and they will go back to the underwriters to get cover for existing conditions which are controlled by medication. Both these factors are important for us

Thank you for your feedback. 

12-Apr-2018

Personal Trainer Insurance

Fantastic!

Straight forward and easy to use the website - no frills and spills just straight forward to find out what I needed and the purchase. I had a query regarding a logo to which i rec'd a reply very quickly!

Thank you for your feedback. We are pleased you were happy with the service you received. 

12-Apr-2018

Sports Business Insurance

Sports Business Insurance

Very easy process and excellent customer service. Highly recommend

Thank you for your feedback. 

11-Apr-2018

Pet business insurance

Good value for money.

Really easy to purchase insurance via the website. Also well priced.

Thank you for your feedback.