Our Mission Statement
To make buying specialist insurance easy – the fairest choice for small business owners – offering industry insight and expertise and a niche range of tailored insurance products.
All Feefo feedback is gathered anonymously from genuine customers. Feedback for Protectivity has been compiled from 2152 customer reviews
Protectivity uses Feefo – the Global Feedback Engine, to generate our customer feedback. Feefo is a closed invitation only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with Feefo, are the opinions of genuine customers.
19-Sep-2019
Pet business insurance
Good value for money, efficient website.
18-Sep-2019
Excellent service
Excellent clear website easy to navigate
18-Sep-2019
Pet business insurance
Very good service
17-Sep-2019
Amazin price
Great deals.
17-Sep-2019
Pet business insurance
Easy to use website and when i rang to enquire about insurance my queries were answered
17-Sep-2019
Hairdresser & Barber Insurance
Hairdresser & Barber Insurance
No problems buying insurance
17-Sep-2019
Stallholder Insurance
Very easy to use but I couldn't open my insurance certificate.
I had to call to ask for help. I explained the above and that I couldn't open the certificate from the link provided or from the Customer area. I was emailed the certificate which resolved the problem. However, I still can't open it from the Customer area. The chap who helped me was aware but indifferent to the problem. I should be able to access my docs from as stipulated on your website.
It's an absolute shame as otherwise it was the easiest and most straightforward insurance purchase ever.
Thank you for your feedback Andreas. Sorry to hear you were having issues with accessing your customer area. I will contact you directly to ensure this is resolved as soon as possible and you can gain access to your customer area in future. Customer service is very important to us, so I will also feedback your comments regarding our staff to the department manager to review and use towards staff training sessions.
17-Sep-2019
Easy to use.
The site is very easy to navigate and everything is set out so you can easily see what is included in your policy.
17-Sep-2019
Did what it said on the tin
Seemed very easy to sort and go through the stages, price was ok. But of course the truth always comes to if you have to make a claim are they so good then, hope we don't have to..
But good to have dealt with to date.
Many thanks for the 5* Feedback.
16-Sep-2019
Quick and easy experience
I would highly recommend this company
Many thanks for the 5* Feedback.
16-Sep-2019
Clear and concise
Website was extremely easy and very informative.
Many thanks for the 5* Feedback.
16-Sep-2019
Sports Travel Insurance
Easy to use.
Many thanks for the 5* Feedback
16-Sep-2019
Therapist Insurance
I have and would recommend you
Many thanks for the 5* Feedback.
15-Sep-2019
Cheap, good coverJust what I needed
Excellent easy to use
Many thanks for the 5* Feedback.
15-Sep-2019
Quick and easy to access.
Easy site to use good value for money.
Many thanks for the 5* Feedback.
15-Sep-2019
Great customer service
Quick and easy to renew my policy
Many thanks for the 5* Feedback.
13-Sep-2019
Therapist Insurance
Easy to deal with, everything I needed to know was on the website and could follow what was required.
Many thanks for the 5* Feedback.
12-Sep-2019
Very good
Protectivity were very good when processing and handling my claim. At a very upsetting time the claim was handled quickly.
Thank you very much for the 5* review. We're glad that your claim was handled quickly.
12-Sep-2019
Simplr, straightforward and quick
Very supportive and efficient at a very stressful time
Many thanks for the 5* Feedback.
12-Sep-2019
Great service
Website I easy to use and easy to access all documents.
Many thanks for the 5* Feedback.