Our Mission Statement
To make buying specialist insurance easy – the fairest choice for small business owners – offering industry insight and expertise and a niche range of tailored insurance products.
All Feefo feedback is gathered anonymously from genuine customers. Feedback for Protectivity has been compiled from 1992 customer reviews
Protectivity uses Feefo – the Global Feedback Engine, to generate our customer feedback. Feefo is a closed invitation only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with Feefo, are the opinions of genuine customers.
16-May-2019
Great cover and price
Very easy to apply online for a quote and to purchase. Great cover and price.
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15-May-2019
Personal Trainer Insurance
Took me a few attempts to pay online
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14-May-2019
Pet business insurance
Good value
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14-May-2019
Excellent, reasonably priced dog boarders insurance
Just efficient and reasonably priced
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14-May-2019
Stress-free!
Very easy to arrange Personal Trainer insurance, and at a very competitive price.
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14-May-2019
Pet business insurance
Website was very easy to use and I found customer service excellent! Thank you
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12-May-2019
Brilliant
To renew my personal trainer cover with protectivity was really straight forward and easy.would definitely recommend.
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12-May-2019
Excellent website and clear information
The website was extremely user friendly. When I was completing the transaction, the various documents were also displayed on the screen via a link so it was so easy to just refer to them if I needed to check anything. It was an excellent price and listed the key elements of the cover that I needed.
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12-May-2019
Great service
Thank you l found your service great and helpful
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10-May-2019
Quick and easy service
The website was easy to understand and use. The service was excellent, everything I needed
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10-May-2019
Personal Trainer Insurance
Good insurance company and good price too.
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09-May-2019
Pet business insurance
Easy to do 5 minutes and a great dealer cheaper than rivals for the same cover
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09-May-2019
Sports Business Insurance
It was good to start with I filled in the details ready but wanted to wait and pay the deposit after pay day and when I went back to it I couldn't continue I had to phone but they did it well.
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08-May-2019
Great prices, easy renewals, friendly and helpful staff.
Our Club has been insured by Protectivity for the past 3 or 4 years and never had an issue. So easy to renew and great prices every year too.
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08-May-2019
Excellent
Simple from start to finish to sign up, yes I would recommend Protectivity, let's hope if I have to make a claim they are just as good
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07-May-2019
Helpful people to deal with
Customer service is good, did not use the web site as could not easily identify my requirements
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04-May-2019
Definitely recommend
It was easy to renew my policy took about 5 minutes. No hassle at all.
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03-May-2019
Very courteous and helpful.
They have provided me with the means to pursue my interest with peace of mind regarding the (should misfortune happen) welfare of participants and spectators.
Service rating : Thank you for your feedback.
Product : Thank you for your feedback.
02-May-2019
Helpful agents
Very good customer service over the telephone very helpful and informative
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02-May-2019
Personal Trainer Insurance
Easy to use and lots of reminders which I needed!!!
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