Our Mission Statement

To make buying specialist insurance easy – the fairest choice for small business owners – offering industry insight and expertise and a niche range of tailored insurance products.

All Feefo feedback is gathered anonymously from genuine customers. Feedback for Protectivity has been compiled from 1708 customer reviews

Protectivity uses Feefo – the Global Feedback Engine, to generate our customer feedback. Feefo is a closed invitation only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with Feefo, are the opinions of genuine customers.

Feefologo
Date
Product
Service Rating
Customer Comment
Our Reply

20-Sep-2018

Pet business insurance

Great easy to set up insurance

Easy to set up great information on your site too

Thank you for your feedback.

19-Sep-2018

Pet business insurance

OK I Suppose!

Tried to renew via the renewal e-mail received but nothing happened after several attempts on clicking the [Buy] button on the e-mail link. I had to phone the number on the e-mail and buy via an operator after she went through the usual spiels of legal nonsense and pitches.

Thank you for your feedback. We are sorry to hear your link to renew did not work and have passed this onto our IT department to look into to ensure this error does not happen in future. We are pleased you were able to resolve and purchase the policy through one of our team members.

18-Sep-2018

Pet business insurance

Quick easy, what I needed

Quick easy no pain

Thank you for your feedback.

16-Sep-2018

Therapist Insurance

Therapist Insurance

I will definitely recommend this service ones again ,very professional.100% I will choose ones again .Thank you Magda

Thank you for your feedback.

14-Sep-2018

Pet business insurance

Pet business insurance

i was more than pleased with the whole procedure fro begining to the end of my renewal

Thank you very much for your feedback.

12-Sep-2018

Club Insurance

Club Insurance

Simple to buy effective insurance for our small club

Thank you for your feedback, we're glad you were able to easily arrange insurance for your club.

08-Sep-2018

Pet business insurance

Quick and easy to use

Very quick and easy to use the website

We are pleased that you found our website easy to use

08-Sep-2018

Personal Trainer Insurance

Great service

Great service as always, nice and easy website & good prices thsnks

We are pleased that you found our website easy to use and appreciate your positive feedback

08-Sep-2018

Club Insurance

Club Insurance

Quick easy and straight forward well done

We really appreciate your positive feedback

07-Sep-2018

Event Insurance

Event Insurance

Very quick & prompt service.

Thank you for your feedback

06-Sep-2018

Sports Business Insurance

Swift and informative service

Prompt, informative and a fair price.

Thank you for your feedback

04-Sep-2018

Pet business insurance

Easy peasy cover , brilliant

No messing around , you tick boxes for what level of cover you require , sorted !
No being sent to other site , or wanting to know the how's & where's & Watford. . . Brilliant , simple , easy to use site

Thank you for your positive feedback we are pleased that you found our website easy to use