Our Mission Statement
To make buying specialist insurance easy – the fairest choice for small business owners – offering industry insight and expertise and a niche range of tailored insurance products.
All Feefo feedback is gathered anonymously from genuine customers. Feedback for Protectivity has been compiled from 1602 customer reviews
Protectivity uses Feefo – the Global Feedback Engine, to generate our customer feedback. Feefo is a closed invitation only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with Feefo, are the opinions of genuine customers.
19-Jun-2018
Competitive prices
My call was answered quickly and My needs were fully understood. Very competitive prices. I would recommend spelling out your email address though as mine was misspelled and I had to call to get them to change it so i could receive my documents. I would recommend them.
19-Jun-2018
Right amount if cover at a very reasonable price
Very straightforward.
16-Jun-2018
No issues.
I called, the guy who answered was polite, and informative. No complaints. The website is easy to navigate.
Thank you for your feedback. We are pleased our team were able to help you find the right cover.
15-Jun-2018
Great price
It was so quick and easy to do. No long and complicated questionnaire. Just really simple. And a really good price.
Thank you for your feedback.
15-Jun-2018
brilliant service
Very polite customer service,helpful,explained,very good service.Great value products.
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15-Jun-2018
Quick and easy
Quick and easy and reasonably priced
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14-Jun-2018
Personal Trainer Insurance
Professional, polite, prompt, specific.
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14-Jun-2018
Personal Trainer Insurance
Very easy and always helpful
Thank you for your feedback.
14-Jun-2018
Club Insurance
Excellent customer service and on the ball
Thank you for your feedback.
13-Jun-2018
Good service. Human touch
Good product at good value. Needed a little consideration as to the actual extent of the cover but seems to fit the bill.
Thank you for your feedback.
09-Jun-2018
Applied and set up dd with ease
Great smooth service. Simple checklists!
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09-Jun-2018
very easy to deal with
it was easy to get my insurance over the phone ,clear and no problems as yet with the company
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08-Jun-2018
Quick and easy
Easy, straight forward and simple service thanks
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07-Jun-2018
Personal Trainer Insurance
Frankly speaking we haven't had much to do with you yet.
Thank you for your feedback.
07-Jun-2018
Good service so far...
I have only ever dealt with Protectively online and a couple of phone calls, the emails received are generally good and of interest. I rang at renewal as my premium had increased, I haven't claimed. But there was nothing that could be done to reduce it, other than increasing the excess. For this reason I have marked one star down, as. It's insurances I deal with are more flexible with this. Thankfully,I've never had to claim and hope I never do!
Thank you for your feedback.
07-Jun-2018
quick and straightforward insurance
Service was clear and concise.
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06-Jun-2018
Pet business insurance
Straight forward and no messing around, got exactly what I wanted and readonable cost.
Thank you for your feedback.
05-Jun-2018
Great Insurance for my business and provided relevant info as required
Very thorough and provided all information I asked for promptly
Thank you for your feedback.
03-Jun-2018
Club Insurance
the process was made simple with the operator giving the best advice
Thank you for your feedback, and we are pleased our adviser Oliver was able to help.
01-Jun-2018
Easy to follow and hassle free
Hassle free and quick!
Thank you for your feedback.