Our Mission Statement

To make buying specialist insurance easy – the fairest choice for small business owners – offering industry insight and expertise and a niche range of tailored insurance products.

All Feefo feedback is gathered anonymously from genuine customers. Feedback for Protectivity has been compiled from 1922 customer reviews

Protectivity uses Feefo – the Global Feedback Engine, to generate our customer feedback. Feefo is a closed invitation only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with Feefo, are the opinions of genuine customers.

Feefologo
Date
Product
Service Rating
Customer Comment
Our Reply

14-Mar-2019

Personal Trainer Insurance

The Web is easy to used

I recommend some of my pt friends all ready

Thank you for your positive feedback.

13-Mar-2019

Pet business insurance

Quick and easy comprehensive cover at affordable prices

So easy and quick! Everything I needed and more included as standard...I had to check the price twice, not complaining by any means, thank you masses.

Thank you for your positive feedback.

13-Mar-2019

Pet business insurance

Very quick and easy

The process was very quick and easy.

Thank you for your feedback.

13-Mar-2019

Pet business insurance

Straightforward website

The website was easy to navigate and the steps made it easy to select the cover I wanted while giving me options to add things I had not thought of... In the end, I am happy with both the cost and cover (but know nothing about making claims or payouts)

Thank you for your positive feedback, we are pleased that the website was easy to navigate.

13-Mar-2019

Personal Trainer Insurance

Instructor Insurance

The website was very easy to use and quick to respond

Thank you for your positive feedback.

12-Mar-2019

Pet business insurance

Great service

I renewed my insurance over the phone, very polite customer service. Great value for money and peace of mind having pet business insurance. Would recommend.

Thank you for your positive feedback, we are pleased that your received a great service.

12-Mar-2019

Personal Trainer Insurance

Personal Trainer Insurance

Brilliant and very easy to arrange. Would definitely purchase from protectivity again and highly recommend.

Thank you for your positive feedback, we are glad you found your policy brilliant and easy to arrange.

12-Mar-2019

Personal Trainer Insurance

Personal Trainer Insurance

Yes it’s so easy and I would recommend

Thank you for your positive feedback.

10-Mar-2019

Pet business insurance

Good value

Good value for money, comprehensive cover

Thanks for your positive feedback.

10-Mar-2019

Pet business insurance

Pet business insurance

Website very straightforward and very helpful in the love web chat too.

Thank you for you positive feedback, we are glad you found the website and web chat straight forward.

10-Mar-2019

Pet business insurance

Pet business insurance

All very quick and easy and I'm happy with product!

Thanks for your positive feedback.

10-Mar-2019

Personal Trainer Insurance

Clear cover easy choice

Yes easy to use website

Thank you for your positive feedback we are pleased you found the website easy to use.

09-Mar-2019

Pet business insurance

Quick and Painless!

Very easy to use, exactly what I was looking for and laid out everything I was getting which was very helpful. Great value compared to other providers.

Thankyou for your positive feedback.

09-Mar-2019

Personal Trainer Insurance

Personal Trainer Insurance

I would recommend them to anyone!! No problem sorting my insurance out!

Thanks for your positive feedback.

09-Mar-2019

Personal Trainer Insurance

5*

The person that I spoke to was very efficient and friendly and it was lovely chatting to them

Thank you for your positive feedback.

09-Mar-2019

Pet business insurance

Affordable and suitable policy

Easy process which is what we wanted and at a sensible price

Thanks for your positive feedback.

09-Mar-2019

Event Insurance

Quick, efficient and simple

I received a quote very swiftly with all details clearly stated. When I returned to my quote a couple of months later, I emailed asking for the details I had provided for the quote and it was sent to me almost instantly. I would highly recommend - at least from the booking side of things so far.

Thank you for your positive feedback, we are pleased you found us quick, efficient and simple.

07-Mar-2019

Pet business insurance

Pet business insurance

5 stars excellent so helpfully

Thank you for your positive feedback, we are pleased we could help.