What does our Pet Boarding Insurance cover?

Your Dog Boarding Insurance policy protects you and your business should an animal in your care or a member of the public be injured as a result of your business activities.  

Public Liability will be included in your policy to cover you for injury to anyone who is not a member of staff or for damage to their property.

Additional insurance benefits will includes Care, Custody and Control, which will protect you against instances of accidental loss, injury, illness or death, to an animal in the care.   

Your policy will also include £10,000 in cover for Loss of Keys. If you have any staff members then we can provide Employers’ Liability as well.

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Why choose Protectivity?

Fast & Straightforward Process

We aim to make buying insurance easy, that’s why you can get a quote for our Pet Business Insurance policy and buy your cover in just a few minutes.

14 Activities Covered

Whether you’re a dog walker, groomer or sitter, we provide cover for 14 different activities in the pet industry, for no extra cost under the same policy.

Specialists in the Pet Industry

We’re one of the leading providers of dog daycare insurance for businesses, meaning our experienced team can provide the after-sales support you need.

Excellent Claims Handling

Our specialist claims handlers aim to deal with any claim you have, minor or serious, quickly, without causing disruption to your business.

What's included in your insurance policy?

Your Pet Boarding Insurance policy will include the following benefits as standard:

Public Liability

Your choice of between £1 million and £10 million worth of cover in case of injury or damage to a third party or their property caused by your business’s actions or by an animal in your care.

Key Cover

In the event that you lose a client’s keys, you are covered up to £10,000 for new keys, replacement locks, the cost of re-setting intruder alarms and associated call-out costs.

Care, Custody & Control

Up to £50,000 worth of cover is provided for the animals in your care (up to £25,000 per animal) in the instance of accidental loss, injury, illness or death of that animal in your care, custody or control of that of any of your staff.

Close Family Extension

Your close family members are included under your policy as standard. Therefore, if you employ your husband, wife, son, daughter or any other close family, you do not need to take out Employers’ Liability.

Non-Negligent Cover

Similar to the Care, Custody and Control benefit, you are also covered for accidental loss, injury, illness or death to an animal in your care during the course of service delivery through no fault of your business.

Equipment Cover

As standard, we provide £250 worth of cover for your equipment against theft, loss and accidental damage, free of charge. You can increase the protection of your items up to the value of £30,000.

The following benefits are optional extras:

Legal Expenses

The Commercial Legal Expenses benefit provides up to £100,000 worth of indemnity for legal defence and tax protection. This benefit also gives you access to our 24-hour helplines, for legal, tax, or counselling, to support you in running your business.

Employers' Liability

If you have any employees or volunteers in your business you will require Employers’ Liability insurance. Our Employers’ Liability benefit provides £10 million worth of cover, double the minimum legal requirement.

I was really pleased with how my claim was settled. It gave me great confidence that Protectivity covers me when the worst happens.

Fantastic claims handling

From a cut paw to something more serious, it’s never nice when something happens to an animal in your care. That’s why we’re committed to making our claims process as smooth and efficient as possible.

If you need to make a claim, just click the link below, select the relevant form and fill in the details and we’ll take it from there.

Further information on our policy

If you have any other questions regarding our Pet Business Insurance policy, then feel free to get in touch with our friendly team on 01494 887909. Our phone lines are open 9am to 5:30pm, Monday to Friday. 

If you operate a business whereby you run a specialised boarding premises, you may be better off looking at our dog kennel insurance policy.

More information on what we can cover on this policy can be found on our FAQs page.