Mediation Insurance
Specialist cover for qualified mediation therapists from £3.14* per month.
- 200 therapy activities covered
- Liability cover up to £5 million
- Join over 150,000 customers**
From only £3.14* per month
What does mediation insurance cover?
Our insurance for mediation therapists has been specially designed for qualified professionals operating as individuals or as a small business. We prioritise the protection that’s essential to operate your business giving you the flexibility to add options to suit your service.
Whether you provide treatments in your home, in a fixed location or at an alternative venue our mediation policy can provide tailored cover to offer the security you need, for a great price, allowing you to focus on treatments and outcomes of your clients.
Make sure you have the correct insurance for your therapy and be sure to check if any exclusions are relevant to what you have planned in policy documentation.
Public Liability
Professional Indemnity
Third Party Property Damage
Equipment
Personal Accident
Professional Indemnity and Professional Treatment
- From £1 million to £5 million of cover.
- Protection from claims by a third-party (client or member of the public) who sustains injuries or has their property damaged as a result of your actions or advice that you provide.
Third Party Property Damage
- Cover for any non-negligent loss or damage to others’ property that you may cause while providing your therapies.
Employers’ Liability
- Up to £10 million of cover.
- Protection from claims against employee incidents if someone suffers a work-related injury and brings a claim against you.
Equipment
- From £500 to £3000 worth of cover
- Cover is provided on a new for old basis for items under three years old, meaning that regardless of whether you have had the item for three months or three years, we will replace it with a brand-new equivalent if the damage is irreparable.
Equipment Hire
- From £750 worth of cover
Personal Accident
- Protection from workplace accidents.
- A selection of incidents can be claimed for under this benefit including accidental death, permanent total disablement and temporary total disablement.
Legal Expenses
- Access to a legal helpline and a counselling service in addition to legal defence costs.
- The cover can be upgraded further to include employment disputes, property disputes, health and safety disputes and more.
Cyber Assistance
- A personalised online cyber resilience plan and a 2-hour technician consultation.
- Round-the-clock support:
24/7 Cyber emergency helpline (6 hours a year)
24/7 Access to a legal helpline and document library
24/7 Emotional support via a cyber counselling line
- AI tech assistance for non-emergency help and proactive cyber improvement advice.
- Treatments you are not qualified to do.
- Treatments that are not listed on your proposal form and subsequent schedule of insurance.
- Any services provided overseas.
- Prescription or supply of medicines and other pharmaceutical.
- The use of non-proprietary products to aid your therapy.
For further information on exclusions in your cover please refer to policy documentation.
Why do you need mediation insurance?
Clients may be coming to you for help for various reasons, seeking your professional assistance. No doubt you want to offer them the treatment they require, using the benefit of your experience. However sometimes, even with the best of intentions, things go wrong and often beyond your control.
Specialist mediation insurance is the essential protection for your business to allow you to offer your services securely, knowing you are covered should a claim be made against you. However experienced and qualified you might be, unexpected incidents can occur so it’s best to be prepared.
Mediation Insurance can cover the following situations that may arise allowing you to offer your services with confidence:
Accidental public injury.
During a mediation therapy session if a client slips, falls and injures themselves, this could be deemed your responsibility and might result in a claim against you. Having public liability cover can protect you against these incidents avoiding the expense of a claim yourself.
Protection against allegations of negligence.
If offering mediation therapy treatment is part of the service you offer, you should consider what happens if a client comes to harm following these instructions. You could be expected to pay damages to your client if a claim is brought against you.
Having professional indemnity in your policy is the cover you need to ensure you are protected from these situations allowing you to focus on your clients’ treatment with confidence.
Avoid costly mediation equipment repairs and replacements.
You may own specialist mediation therapy equipment, which is essential to the service you offer day-to-day. This equipment could become damaged or get stolen requiring expensive repair or replacement costs, as well as inconvenience, that could impact on your services.
Equipment cover would enable you to replace these items quickly and efficiently without bearing the full cost.
An accident at work prevents you working.
You are also at risk from a workplace accident. Suppose you trip and fall during a mediation therapy session, whether at a fixed base place of work of at a client’s home. The injury could mean you need to take some time off work, leading to loss of earnings.
You can avoid financial loss like this with personal accident cover, which can provide you with financial support until you can get back on your feet.
Our experts explain why...
“As a mediation therapist, you have a passion to provide a very specialist service to customers who lean on your expertise to aid them with whatever reason they have contacted you. Equally, as insurers of this industry we pride ourselves on providing specialist cover to meet your requirements and we have spent the time to ensure our breadth of cover, meets the situations you may face as a result of experiencing financial losses.
We recognise over 200 niche therapies ranging from talking therapies to spiritual therapies. Our products primary coverage is for liability cover, not just for allegations from other people who suggest your actions have given rise to them becoming injured but our cover also covers negligent advice around treatment you give, so you can feel confident when providing your therapy.”
Mandy Czyz, Protectivity Underwriter
How much does mediation insurance cost?
There are varying factors that will influence the exact amount you pay for mediation insurance. It could be you have high-value specialist equipment that you need to cover, which will influence your overall price.
At Protectivity policies start at just £3.14 per month or £46.81 per year.*
Prices from
£3.14* a month
Explainer quote
Policy cost
£3.14* a month
Policy type
Mediation Insurance
Public Liability
£1,000,000
Professional Indemnity
£1,000,000
Third Party Property Damage
£750
This example is based on a real quote from our website on 1/10/2024. If your circumstances and cover needs differ, your quote may be more or less expensive than the above example. The quote you receive will reflect the information you share about your event. The quoted price may vary from those displayed here.
Have a question?
For further information on your policy, renewals, making a claim and contacting us, you’ll find an extensive list of FAQs on our Help & Support page.
Why choose Protectivity for your mediation insurance policy?
Let the reviews of over 3,500 customers explain why you should choose us.¹
Trusted by over 150,000 customers.
Experienced insurance providers for over 30 years.
Over 3,500 highly rated reviews.
Proof of our excellent customer service.
Experienced Claims Handling
A smooth and efficient claims process.
UK Based Customer Support
Our UK sales team are here to help.
Frequently
Asked Questions
What qualifications do I need to be eligible for therapist insurance?
In order for us to provide cover for your chosen activity, you must have the relevant certificates or qualifications from a recognised and accredited UK training college or company covering the treatments, services or duties being carried out.
Is there a cooling-off period?
Yes, should you change your mind or wish to cancel your policy for whatever reason, we offer a full refund within 14 days of purchase provided the policy has not been relied upon, and no incidents have occurred which could result in a claim. Where cancellations are made after 14 days of the start date of the policy, as long as no claims have been submitted, for most policy types we will refund the proportion of the premium paid at the point of cancellation equivalent to the unused portion of the policy, less a Cancellation Fee.
How long will your therapy insurance cover me for?
All of our public liability insurance policies are annual.
Will you cover me if I operate abroad?
No, our cover will only protect you during your business activities carried out in the United Kingdom.
Can I amend my policy at any time?
Yes, we appreciate that circumstances can change. It’s important that you notify us of any changes that may affect your insurance, please call us on us on 01494 887 909 to discuss your requirements.
What if I train in new treatments or therapies whilst I am insured with you?
Providing the activity is one of the 250+ that we cover under this insurance, and you have qualified via an accredited awards body, then we can add it to your policy, and you will be covered. We ask that you call one of our team members on 01494 887909 (Mon-Fri, 9am-5:30pm).
Is Reflexology covered by insurance?
Yes, reflexology together with other 250 holistic related activities such as Craniosacral therapy, Reiki, and Hypnotherapy are covered under our policy.
How quickly will my documents come?
We will issue your insurance certificate immediately after you have paid for your insurance. They will be emailed to you instantly. We do not automatically send documents by post because we are conscious of our environmental footprint, but if you do require a paper copy, please email us at sales@protectivity.com or call us on 01494 887909 to arrange this.
Who underwrites your therapy insurance?
Our Therapist Insurance policy is underwritten by Peach.
Do you need to see my qualification certificates?
No. You will only need to produce your qualification certificate(s) in the event of a claim. When you purchase your insurance we will ask you to declare that you have a suitable qualification for the activity that you require cover for.
Do you cover students?
No, our therapy insurance policies will only protect those who qualified in their chosen treatments. The qualification must be obtained by an accredited awarding body.
Discover more from Protectivity
This page content has been created for general information and should not be taken as advice.
*Prices quoted refer to a quote raised from our website 01/10/2024. Prices will differ depending on requirements. Make sure you have the correct level of cover for what you need. For the most accurate pricing, please get a quote and for full details on what is covered refer to our policy documentation with your quote.
** Based on Protectivity sales data from 2007 to Sep 2024
¹Based on live Feefo data