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Most recent articles

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    When do you need a Temporary Events Notice?

    6 June 2025

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FAQ Category: Pet Hydrotherapy Insurance

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Knowledge centre
Does insurance include coverage for hydrotherapy equipment stored off-site?

Does insurance include coverage for hydrotherapy equipment stored off-site?

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Yes, as long as it is locked away in a safe and secure building made from stone, concrete, brick or slate.

Last updated on

12:24:25 BST • 12 May 2025

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Knowledge centre
Can coverage be extended temporarily for special events or demonstrations?

Can coverage be extended temporarily for special events or demonstrations?

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We can cover you to attend an event if you are not the organiser and you are just there to promote your business that we are covering you for.

Last updated on

12:24:06 BST • 12 May 2025

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Knowledge centre
Is cover provided for animals experiencing allergic reactions during treatments?

Is cover provided for animals experiencing allergic reactions during treatments?

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Yes, this can be covered under care, custody and control.

Last updated on

12:23:38 BST • 12 May 2025

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Knowledge centre
Are equipment maintenance costs covered by my policy?

Are equipment maintenance costs covered by my policy?

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No, this is not covered.

Last updated on

12:23:03 BST • 12 May 2025

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Knowledge centre
Does the insurance cover hydrotherapy treatments conducted outdoors?

Does the insurance cover hydrotherapy treatments conducted outdoors?

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Yes, as long as the surrounding is safe and secure on where you will be conducting hydrotherapy.

Last updated on

12:22:46 BST • 12 May 2025

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What are the policy exclusions specific to pet hydrotherapy services?

What are the policy exclusions specific to pet hydrotherapy services?

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We cannot cover if the owners get into the pool with the animals.

Last updated on

12:22:15 BST • 12 May 2025

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Is there a maximum number of pets covered per session?

Is there a maximum number of pets covered per session?

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Whilst we do not have a stipulation on how many animals, we recommend you minimise any risk hazards, and do not take more animals than what you are comfortable with.

Last updated on

12:21:16 BST • 12 May 2025

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Knowledge centre
Does insurance cover accidental contamination or hygiene incidents in hydrotherapy facilities?

Does insurance cover accidental contamination or hygiene incidents in hydrotherapy facilities?

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We can cover if the animal was to become ill whilst in your care due to contamination.

Last updated on

12:20:55 BST • 12 May 2025

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Knowledge centre
Am I insured for providing hydrotherapy to pets recovering from surgery?

Am I insured for providing hydrotherapy to pets recovering from surgery?

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We will not cover if they become worse in your care because of their surgery.

Last updated on

12:20:30 BST • 12 May 2025

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Knowledge centre
Are animals covered during transit to and from hydrotherapy sessions?

Are animals covered during transit to and from hydrotherapy sessions?

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Yes, we cover for pet transportation. Should an animal become injured whilst being transported, they will be covered. You will still need to make sure you have suitable motor insurance for business use

Last updated on

12:19:58 BST • 12 May 2025

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Protectivity is a trading name of Starpeak Insurance Solutions Limited which is authorised and regulated by the Financial Conduct Authority (FCA) under Firm Registration Number 309959.

© Protectivity 2025. Registered number 2586372.

Protectivity is a trading name of Starpeak Insurance Solutions Limited which is authorised and regulated by the Financial Conduct Authority (FCA) under Firm Registration Number 309959.