To reset your password please click on the link below:
If you experience any issues don’t hesitate to contact our friendly customer support team and we’ll be happy to help.
FAQ Category: Policy related
You will be able to download your policy documents from your customer area, or on your original purchase confirmation email.
You can access your customer area here
Please note, your username will not be your email address. If you need a reminder of your username or need to reset your password, you can also do so from the link above.
Your username to log into your customer area will not be your email address. You will have a separate username.
If you need a reminder of your username or need to reset your password, you can also do so below.
To update your policy details or upgrade your policy, please send an email to contact@protectivity.com with the following details:
Full name
Postcode
Policy number
The changes you would like to make to your policy.
A member of our team will be in contact with you to confirm your changes.
To update your policy details or upgrade your policy, please send an email to contact@protectivity.com with the following details:
Full name
Postcode
Policy number
The changes you would like to make to your policy.
A member of our team will be in contact with you to confirm your changes.