Yes, should you change your mind or wish to cancel your policy for whatever reason, we offer a full refund within 14 days of purchase provided the policy has not been relied upon, and no incidents have occurred which could result in a claim. Where cancellations are made after 14 days of the start date of the policy, as long as no claims have been submitted, for most policy types we will refund the proportion of the premium paid at the point of cancellation equivalent to the unused portion of the policy, less a Cancellation Fee.
FAQ Category: Cancellations
To cancel your policy please send an email to contact@protectivity.com with the following details:
Full name
Postcode
Policy number
A statement confirming that no incidents have occurred that are likely to result in a claim.
We will be then be in touch to confirm cancellation of your policy.