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FAQ Category: Counselling Insurance

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Am I covered for online or telephone counselling sessions?

Am I covered for online or telephone counselling sessions?

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Yes, our counselling insurance policy covers online and telephone counselling sessions, as long as these services are within the scope of your qualifications and business practices.

Last updated on

11:35:30 BST • 27 September 2024

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Knowledge centre
Does the insurance cover me if I work from home or visit clients at their homes?

Does the insurance cover me if I work from home or visit clients at their homes?

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Yes, the policy covers you whether you work from home, visit clients, or operate in multiple locations, as long as you’re in the UK.

Last updated on

11:35:02 BST • 27 September 2024

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Knowledge centre
Am I covered to provide counselling for patients who have been referred via the NHS?

Am I covered to provide counselling for patients who have been referred via the NHS?

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Yes, our insurance covers you for all patients, as long as you have qualifications in the specialism that you’re providing treatment for.

Last updated on

11:34:47 BST • 27 September 2024

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Does counselling insurance cover equipment used in my practice?

Does counselling insurance cover equipment used in my practice?

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Yes, equipment cover can be added as an optional extra, to protect your business equipment up to £3,000 against damage, theft or loss.

Last updated on

11:34:25 BST • 27 September 2024

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Do you need to see my counselling qualification certificates?

Do you need to see my counselling qualification certificates?

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No. You will only need to produce your qualification certificate(s) in the event of a claim. When you purchase your insurance we will ask you to declare that you have a suitable qualification for the activity that you require cover for.

Last updated on

11:33:41 BST • 27 September 2024

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Does Counselling Insurance cover students?

Does Counselling Insurance cover students?

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No, our Therapist Insurance policy will only protect those who qualified in their chosen treatments. The qualification must be obtained by an accredited awarding body.

Last updated on

11:33:17 BST • 27 September 2024

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Do I legally need counselling insurance to practice in the UK?

Do I legally need counselling insurance to practice in the UK?

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Insurance is not a legal requirement for counselling; however, it is recommended that you protect you and your business against any potential claims.

Last updated on

11:32:34 BST • 27 September 2024

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Protectivity is a trading name of Starpeak Insurance Solutions Limited which is authorised and regulated by the Financial Conduct Authority (FCA) under Firm Registration Number 309959.