FAQ Category: Pet Boarding Insurance

You may board an animal for as long as the arrangement with the owner is in place and you are adhering to the requirements of your local authority.

Yes as standard, you are covered for the following business activities with our Pet Business Insurance policy:

• Dog and Cat Grooming
• Dog Hydrotherapy
• Dog Training
• Dog Walking (For walking up to six dogs)
• Pet Behaviourist
• Pet Boarding
• Pet Microchipping
• Pet Minding
• Pet Sitting
• Pet Taxi
• Pet Transportation

In your records, you must maintain a register containing:

• a description of all the animals the Insured kept
• the arrival and departure dates of the animals
• the name and address of the animal(s) owners

This would be covered up to the limits shown in the policy document under Public Liability.

We are unable to provide you with seasonal coverage, our policies are available on an annual basis only.

However, you may cancel at any time for a pro-rated refund for the unused portion of your policy, minus any applicable cancellation fees and providing no claims are in process. Please call or email us to discuss your specific situation and to process the cancellation should this be required.

Yes, providing the meet and greet sessions are for the purpose of the business activities we are covering you for.

This would be covered under by our Care Custody and Control cover or non-negligent cover depending on what the situation of the injury is and provided you have complied with any endorsements.

No, we cannot provide cover for food and supplies as these would be considered stock and our Pet Boarding insurance does not provide cover for stock.

As standard, you are covered for the following business activities with our Pet Business Insurance policy:

• Dog and Cat Grooming
• Dog Hydrotherapy
• Dog Training
• Dog Walking (For walking up to six dogs)
• Pet Behaviourist
• Pet Boarding
• Pet Microchipping
• Pet Minding
• Pet Sitting
• Pet Taxi
• Pet Transportation

If an animal causes injury to another animal during your care, these incidents would be covered under our Care, Custody and Control of animals benefit.