FAQ Category: Pet Business Insurance

Yes, if you add pet taxi & transportation is included within the policy, provided the service is part of your insured activities. You should also ensure your motor insurance allows for business use. This only covers the animal; we do not cover the vehicle they are being transported in.

If you subcontract work the other pet professional will need their own insurance policy. We can only cover staff members you employ and have listed under employers’ liability cover.

Yes, you can add staff under Employers’ Liability cover.

You are covered under our loss of keys cover, up to £10,000, which can cover replacement keys and locksmiths.

You are covered by our Care Custody and Control cover or non-negligent cover depending on what the situation of the injury is and provided you have complied with any endorsements.

Our policy can cover you if your home is your business premises or you rent a business premises. When working from home, do check with your home insurance that it can be used for business use.

You are not obliged to keep specific records, but it could be useful in the event of claim against you.

Yes, if you add new services, you need to amend your policy so these activities are listed. Our policy can cover 11 different pet care activities on one policy. (Although, you are automatically covered for the following activities as long as they are under the same business name):

• Dog Walking (For walking up to six dogs)
• Dog and Cat Grooming
• Dog Hydrotherapy
• Dog Training
• Pet Behaviourist
• Pet Boarding
• Pet Microchipping
• Pet Minding
• Pet Sitting
• Pet Taxi
• Pet Transportation

We are no longer able to cover XL Bullies under our Pet Business insurance for our customers based in England, Scotland, Wales and Northern Ireland. This is due to their addition to the Dangerous Dogs Act.

No, our policy will only cover you for working in the UK.