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FAQ Category: Tilers insurance

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Does my insurance cover tiling on external surfaces like patios or steps?

Does my insurance cover tiling on external surfaces like patios or steps?

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Yes, external tiling is included as long as it falls under your normal business activities. Ensure materials left on-site are stored securely to be eligible for theft or damage cover under Contract Works.

Last updated on

09:55:32 BST • 28 July 2025

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Are materials left at a site overnight covered under my policy?

Are materials left at a site overnight covered under my policy?

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Yes, if you have Contract Works cover and materials are stored securely, they are insured against theft and damage. However, theft from unsecured areas or vehicles may not be covered.

Last updated on

09:55:13 BST • 28 July 2025

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Knowledge centre
Do I need extra cover to work on commercial kitchen or bathroom installations?

Do I need extra cover to work on commercial kitchen or bathroom installations?

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Not usually, but you should ensure the total value and type of work are within the limits of your existing policy. If working on particularly high-risk or regulated premises, check for any special conditions or exclusions.

Last updated on

09:54:55 BST • 28 July 2025

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Are display tiles or samples I keep in my van insured under this policy?

Are display tiles or samples I keep in my van insured under this policy?

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Yes, if they’re part of your business property and you have either Owned Tools or Contract Works cover. You’ll also need the “Tools of Trade” extension for cover while stored in a locked, unattended vehicle.

Last updated on

09:54:41 BST • 28 July 2025

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If grout failure leads to damp issues later on, does insurance respond to that?

If grout failure leads to damp issues later on, does insurance respond to that?

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Unfortunately, no. This would be considered a result of poor workmanship or material failure, both of which are specifically excluded.

Last updated on

09:54:26 BST • 28 July 2025

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Is accidental damage to customer plumbing or electrics during tiling covered?

Is accidental damage to customer plumbing or electrics during tiling covered?

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Yes, this would fall under Public Liability cover if the damage is accidental and not caused by gross negligence or deliberate action.

Last updated on

09:54:09 BST • 28 July 2025

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Are employee tools and personal items covered on site?

Are employee tools and personal items covered on site?

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Yes, up to £500 per employee, when added as an extension to Contract Works or Owned/Hired Tools cover. This protects their tools and personal effects while on the job.

Last updated on

09:53:53 BST • 28 July 2025

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Do I need additional cover for decorative tiling and mosaic work?

Do I need additional cover for decorative tiling and mosaic work?

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No additional cover is required specifically for decorative work, as long as it’s within your declared business activities. However, ensure that high-value materials or fragile tiles are reflected in your Contract Works cover, if applicable.

Last updated on

09:53:37 BST • 28 July 2025

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Am I insured if grout failure leads to water penetration and structural damage?

Am I insured if grout failure leads to water penetration and structural damage?

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If the damage is due to faulty workmanship or materials (e.g. grout not applied correctly), it won’t be covered. Insurance generally does not cover gradual or preventable damage caused by poor installation.

Last updated on

09:53:21 BST • 28 July 2025

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Am I insured for working on heritage buildings with period tiles?

Am I insured for working on heritage buildings with period tiles?

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Yes, as long as the job doesn’t involve excluded work (e.g. over £2 million contract value or over 2 years duration) and you’ve disclosed the nature of your work. You may wish to confirm the specific work is covered, as heritage work can carry unique risks.

Last updated on

09:52:56 BST • 28 July 2025

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Protectivity is a trading name of Starpeak Insurance Solutions Limited which is authorised and regulated by the Financial Conduct Authority (FCA) under Firm Registration Number 309959.