Month: June 2025

09:48:03 BST • 30 June 2025

New rules for professional dog walkers in Royal Parks 2025

25 June 2025

•

7 mins read

Contributors

My main focus is managing the blog and product content for the Protectivity website ensuring everything aligns wi...

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From April 2025, new licensing rules and conduct standards have been introduced – and if you walk dogs, they may apply to you.

Over the past few years, the number of professional dog walkers using the parks has grown significantly. In many ways, that’s a positive reflection of just how valued your work is supporting busy pet owners and giving dogs the exercise and stimulation they need. The vast majority of walkers are responsible, thoughtful, and committed to high standards of care.

But with that increase, there have been growing concerns too. Some dog walkers are taking out large packs, straying into sensitive areas, or leaving behind mess, issues that, unfortunately, impact the whole profession.

Royal Parks are shared spaces. They’re not just for dog walkers and owners, but also for runners, cyclists, families, nature lovers, and visitors from all over the world. The aim of these new rules is to make the parks safer, more inclusive, and more sustainable for everyone who enjoys them, human and canine alike.

So, what exactly has changed? We’ve highlighted the key changes and what you need to do to ensure you follow the rules.

What’s changed?

From April, all professional dog walkers must have a licence to operate in Royal Parks. This applies whether you walk one dog a day or four dogs at once. The changes come as part of an effort to make the parks safer, cleaner, and better protected for people, wildlife, and dogs alike.

So, what’s actually being introduced?

Mandatory royal parks dog walking licence per park
Limit of 4 dogs per walker at one time
Designated walking zones
A formal Code of Conduct
On-the-spot checks and potential fines for non-compliance

How much does a licence cost?

The licence cost depends on which park(s) you operate in. You’ll need to pay per park, and the annual fees are as follows:

Royal Park	Annual Licence Cost
Richmond Park	£350
Hyde Park	£300
Bushy Park	£300
Regent’s Park	£275
Greenwich Park	£250
St. James’s & Green Park	£200

N.B Planning to walk in more than one park? You’ll need a licence for each one.

Where does the money go?

An added cost is never welcome. But it’s helpful to know that these fees aren’t just vanishing into the ether.

The funds will be used to:

Hire more rangers and enforcement staff
Support habitat protection projects
Improve park signage and waste facilities
Help maintain paths, dog bins and general cleanliness
Fund education initiatives for dog owners and the public

So, while it’s an upfront cost for you, it contributes to making the parks better for everyone, including your four-legged clients.

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How to apply for a licence

You’ll be able to apply online via the Royal Parks’ official website. Here’s a rough breakdown of what you’ll need:

Application essentials:

Public liability insurance (minimum £2 million cover)
Basic DBS check
Canine First Aid certificate (some parks may require this)
Details about your dog walking business
Payment for the chosen park(s)

Once approved:

You’ll receive a digital or physical licence permit and may be required to wear a visible armband or ID badge when walking in the parks.

Rules you’ll need to follow

The new rules aren’t just about paperwork. Once licensed, you’ll be expected to stick to specific operational limits. Key ones include:

Maximum of 4 dogs per person
No use of extending leads in busy or sensitive areas
Dogs must be under control at all times
Avoid restricted areas (e.g., children’s playgrounds, conservation zones)
Clean up after all dogs
No dogs with behavioural issues (e.g., aggression) unless under special exemption

Code of Conduct

Alongside the practical rules, there’s now an official Code of Conduct for professional dog walkers. Think of it as your ethical compass when walking in Royal Parks.

Main points include:

Respect other park users – give space to joggers, cyclists, and families
Be courteous to park staff and enforcement officers
Never leave dogs unattended or tied to benches/fences
Only use positive training methods
Always carry water and waste bags
Keep your licence visible while working
Report any lost dogs, incidents or hazards

The idea is to maintain a high standard of professionalism and to keep things pleasant for everyone sharing the park.

Why the change?

Royal Parks have seen a huge increase in dog walkers, especially since the pandemic. While most walkers are responsible, there’s been a rise in complaints over the past few years, including:

Large groups of off-lead dogs overwhelming paths
Dog mess not being cleared
Conflicts between walkers and other park users
Disturbance to wildlife and protected habitats

These changes are being backed by major organisations, including:

They all support the move toward clearer standards and responsible commercial dog walking.

FAQs

Can I still walk dogs in parks without a licence if it’s not my job?
Yes – if you’re walking your own dogs or helping a friend as a one-off, you don’t need a licence. These changes are aimed specifically at commercial/professional services.

What if I walk more than 4 dogs with another colleague?
Each person in your team needs a separate licence and can walk up to 4 dogs each.

Will there be checks?
Yes. Park staff will have the authority to check for licences, and non-compliance could result in a fine or being banned from the park.

We understand these changes may feel like another hoop to jump through but in the long run, they’ll help protect the reputation of professional dog walkers, improve the park experience for everyone, and safeguard our beautiful green spaces.

Taking the time to get licensed and following the new code not only ensures compliance, but it also shows your clients (and their dogs) that you’re serious about standards and the welfare of their beloved pets.

Professional Dog Walking Insurance from Protectivity

When walking dogs professionally in Royal Parks, you are obliged to prove liability insurance to obtain a licence. Failing to fulfil proper requirements can also conflict with terms of insurance policies. So, having suitable dog walkers’ insurance is a necessity when it comes to unexpected incidents, you can never be fully prepared for when dogs are involved.

Protectivity’s dog walking insurance gives a range of policy options, so you can choose the best level of cover for your needs. Our pet business policy gives between £1m and £10m worth of cover for your business if members of the public are injured, or their property is damaged. Key cover totals up to £10,000 for costs such as new keys and replacement locks, while our care, custody and control policy comes with up to £100,000 worth of cover if animals in your care are lost, injured, become ill or suffer a death. You can also protect your equipment with £250 worth of cover, along with a range of other options and benefits.

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10:13:35 BST • 25 June 2025

Pet Behaviour and Psychology for Pet Care Providers

By Mandy Czyz

24 June 2025

•

11 mins read

Contributors

Mandy has been with Starpeak Insurance Solutions since 2018, starting in sales in the consumer department and mov...

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Whether you’re running a doggy daycare, grooming service, or a pet sitting business, one of the most valuable skills you can develop is the ability to understand how pets think, feel, and behave. For pet care professionals, behavioural awareness is more than a nice-to-have skill – it’s a safety tool, a customer service enhancer, and a way to ensure the wellbeing of every animal in your care.

In this guide, we’ll explore the essentials of understanding dog behaviour, understanding pet behaviour more broadly, and why this knowledge is crucial for pet care providers.

Why pet behaviour knowledge matters

Understanding animal behaviour is essential for anyone working in pet care. It helps you prevent problems like aggression or escape attempts by spotting warning signs early. This makes your environment safer for pets, staff, and yourself.

It also allows you to manage stress in animals who may feel anxious in new surroundings. A calm, observant approach helps pets feel more secure, which improves their overall experience.

Beyond that, behavioural knowledge helps you explain what pets are feeling to their owners. This builds trust, shows professionalism, and strengthens client relationships. When you recognise and respond to a pet’s emotional needs, you create a safer, more supportive environment – and that’s great for business.

Understanding pet psychology: core concepts

1. Instinct vs. Learned Behaviour

Instinctual: Hardwired behaviours like growling, sniffing, or herding.

Learned: Actions shaped by past experiences, training, or reinforcement (like sitting on command or barking for attention).

You need to recognise which behaviours you can work with – and which you need to respect.

2. Animals speak through body language

Pets often communicate silently:

A wagging tail isn’t always happy – it can mean uncertainty.

Ears back, lip licking, or yawning in dogs often mean stress.

Cats show discomfort through tail flicking, dilated pupils, and freezing.

3. Emotion is a spectrum

Pets don’t just feel “good” or “bad.” They live on a spectrum of fear, frustration, excitement, and calm. Triggers like noise, unfamiliar animals, or handling can push them to the edge quickly.

Understanding dog behaviour in pet care settings

Dogs are the most common clients in the pet industry. Their behaviour varies widely depending on age, breed, health, socialisation, and environment.

Signs of stress and anxiety

Keep an eye out for:

Panting and pacing

Lip licking or yawning

Tucked tail or cowering posture

Avoiding eye contact

Shaking off (as if wet)

How to help:

Stay calm and patient

Don’t force contact

Offer space or a quiet corner

Use soft tones and slow movements

Understanding canine aggression

Aggression is communication, often fear-based, and comes in different forms:

Fear-based – Defensive, not “bad behaviour.”

Territorial – Often seen during drop-offs or pick-ups.

Resource guarding – Around food, toys, or a person.

Redirected – Arousal leads to lashing out at the wrong target.

Do this:

Watch for warning signs: growling, stiffening, lip curling

Don’t punish growling – it’s a helpful warning

Create space between animals, especially during introductions

Social and positive behaviour

Well-adjusted dogs may:

Offer a relaxed body and soft eye contact

Approach calmly with a wagging tail and loose hips

Use play bows or gentle mouthing during play

Reward this behaviour with gentle praise, treats, or petting – but only if they’re receptive.

Understanding other pets: cats and small mammals

While dogs may be the most common clients in pet care, many providers also care for cats, rabbits, guinea pigs, and other small animals. These species have distinct behavioural patterns and stress responses that every pet professional should recognise.

Animal

Warning signs

Comfort tips

Cats

– Flattened ears

– Dilated pupils

– Tucked or lashing tail

– Growling, hissing, freezing

– Provide hiding spaces (e.g., towel-covered crates)

– Avoid direct eye contact or forced interaction

– Handle gently and only when necessary

Rabbits & Small Mammals

– Thumping or hiding

– Overgrooming or teeth grinding (can indicate pain)

– Refusing food or water

– Kicking when restrained

– Handle close to the ground

– Use soft bedding and familiar scents

– Keep the environment quiet and limit handling

Understanding these signs and responses helps reduce stress and improve the experience for these more delicate or easily frightened pets. Creating a low-stimulation, pet-sensitive environment goes a long way in supporting their wellbeing – and their owners will notice the difference.

Top behavioural issues you might encounter

1. Separation anxiety

Very common in dogs, especially during drop-offs.

Signs:

Barking, howling, destructive behaviour

Pacing, panting, or refusing food

Solutions:

Use calming music or diffusers

Offer distraction toys or chew items

Keep drop-off routines brief and calm

Alert the owner – they may need a behaviourist

2. Reactivity

Dogs that lunge, bark, or snap at people or other dogs.

What causes it?

Fear, past trauma, or lack of socialisation

What to do:

Avoid triggers when possible

Use leash barriers or visual dividers

Never punish reactive dogs – refer to a positive trainer if needed

3. Excessive barking

This could mean:

Boredom or under-stimulation

Anxiety or alert behaviour

Attention-seeking

Manage it by:

Offering enrichment (snuffle mats, food puzzles)

Rewarding calm behaviour

Ensuring exercise and play are part of the daily schedule

Environment: shaping behaviour through space and routine

A pet’s environment plays a powerful role in shaping how they feel and behave. The sounds, smells, lighting, and daily rhythm of your space can either ease an animal’s anxiety or add to it. For instance, loud noises such as barking, shouting, or harsh music can quickly elevate stress levels, so it’s best to keep the space as quiet and calm as possible. Similarly, soft or natural lighting is less overwhelming than harsh fluorescent lights, which can agitate sensitive animals.

Scent also matters – strong or unfamiliar smells can be unsettling, so it’s important to use gentle, pet-safe cleaning products that don’t overwhelm their heightened senses. Equally important is maintaining a consistent routine. Animals feel more secure when feeding, walking, play, and rest times happen at predictable intervals.

To further reduce anxiety in high-stress settings, consider using tools like white noise machines or pheromone diffusers. These small environmental adjustments can make a significant difference in how relaxed and well-behaved pets are during their time in your care.

5 tips for better behaviour management in pet care

Observe before interacting
Watch body language and assess the pet’s comfort before touch.
Approach on their terms
Avoid looming over pets. Crouch sideways and let them come to you.
Use positive reinforcement
Always reward desired behaviour with treats, praise, or affection.
Avoid punishment
It increases fear and reduces trust – especially for already nervous animals.
Know your limits
Refer difficult cases to professional trainers or vets when needed.

Behaviour tools & products that help

Understanding pet psychology is vital, but having the right tools on hand can make it easier to support anxious or reactive pets. From sensory aids to enrichment toys, these products can reduce stress and promote better behaviour in your care environment.

1. Calming aids

Pheromone diffusers or sprays (e.g., Adaptil for dogs, Feliway for cats): Mimic natural calming scents that help pets feel safe.

Calming collars: Slow-release pheromone collars are a low-maintenance option for long-term care.

Calming treats: Some chews include ingredients like chamomile or L-theanine to help reduce mild anxiety.

2. Environmental tools

White noise machines: Help mask sudden sounds (like barking or doorbells) that may startle sensitive animals.

Soft, enclosed spaces: Covered beds or crates provide a safe haven for overstimulated pets.

Pet-safe cleaning products: Strong chemical smells can trigger unease, opt for unscented or mild, pet-friendly solutions.

3. Enrichment toys

Snuffle mats and puzzle feeders: Mentally stimulating and great for reducing boredom barking or anxiety pacing.

Lick mats: Help soothe dogs or cats through repetitive, calming licking behaviour.

Chew toys and frozen treats: Offer a healthy outlet for stress and can distract pets during transitions.

4. Handling accessories

Muzzles (when used appropriately): Prevent bites during necessary care without punishing the pet.

Slip leads and secure harnesses: Improve safety when dealing with unpredictable or reactive dogs.

Towels and blankets: Useful for gentle restraint or creating a comforting, familiar scent barrier.

These tools don’t replace behavioural knowledge – but when used alongside it, they can transform how pets experience your services.

Behaviour red flags: When to refer to a specialist

Even the most experienced pet care providers have limits. Knowing when to refer a pet to a behaviourist or veterinary professional protects your team, your business, and most importantly, the animal’s wellbeing.

Here are some red flags that indicate it’s time to seek expert help:

1. Escalating aggression

Frequent growling, snapping, lunging, or biting, even after calm handling

Aggression that occurs unpredictably or in low-stress situations

Multiple incidents with different people or pets

2. Chronic stress or shutdown

Prolonged hiding, freezing, or refusal to eat or engage

Repeated escape attempts or destructive behaviour

Overgrooming, compulsive licking, or stress-related illness (e.g., digestive issues)

3. Severe anxiety or phobias

Panic during drop-offs or storms that leads to injury or property damage

Extreme reactivity to certain triggers (e.g., other dogs, grooming tools, car rides)

Inability to calm down after stress – even in quiet, familiar environments

4. Medical or trauma-linked behaviour

Sudden behaviour changes (e.g., a friendly dog becoming snappy)

Signs of pain-related aggression, such as growling when touched

Pets with known abuse or neglect backgrounds that need desensitisation therapy

In these cases, it’s best to refer to a certified animal behaviourist or a veterinarian who specialises in behaviour. Doing so not only ensures the pet receives the support they need but also shows your professionalism and commitment to ethical care.

When in doubt, trust your instincts and put safety first.

Why pet behaviour training boosts your business

Understanding pet behaviour isn’t just about animal wellbeing – it’s also a smart business decision.

✅ Safer work environment

✅ Happier pets and fewer incidents

✅ Stronger relationships with clients

✅ More repeat customers and referrals

✅ Opportunities for professional growth

You’re not just a service provider – you become a trusted member of a pet’s extended family.

Helpful resources for further learning

RSPCA Dog Behaviour Advice

Improve International – The Psychology of Pets

Association of Pet Behaviour Counsellors

Online learning platforms like Udemy, Coursera, or the Pet Professional Guild

To round up

Understanding dog behaviour and pet psychology is a must-have skill for today’s pet care providers. It’s what allows you to tailor your services, prevent problems before they arise, and build real trust with animals and their owners.

By paying close attention to behavioural cues and emotional needs, you’ll ensure pets feel safe, respected, and happy in your care – and that’s the best business model of all.

Get Pet Business Insurance from Protectivity

When you’re passionate about working with animals, the last thing you want is to be distracted by insurance worries. With reliable protection in place, you can concentrate on growing your business and enjoying the rewarding parts.

Protectivity’s Pet Business Insurance is designed to support a wide variety of services, covering 14 different pet care activities such as dog walking, pet sitting, and more. You’ll get public liability protection ranging from £1 million up to £10 million, plus up to £10,000 for lost keys and replacement if you need access to a client’s home.

Your policy also includes cover for your equipment, non-negligent incidents, and even extends to close family members. Protectivity’s care, custody and control coverage provides up to £100,000 for pets in your care. Need more protection? You can add employer’s liability and commercial legal expenses for extra peace of mind.

Discover just how comprehensive our pet business insurance can be – get your personalised quote today.

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09:26:52 BST • 23 June 2025

How to teach yourself handyman skills

24 June 2025

•

8 mins read

Contributors

My main focus is managing the blog and product content for the Protectivity website ensuring everything aligns wi...

Have you ever fixed a leaky tap, hung a shelf, or patched a hole in the wall and thought, “I could do this for a living”? You’re not alone. More and more people are reaching for the toolbox — not just to save money on home repairs, but with an eye on turning DIY know-how into a genuine source of income.

There’s strong and growing demand for people who can handle everyday maintenance and repairs around the home. The good news? Many of these skills can be self-taught, and once you’re confident, there’s real potential to earn from them.

Whether you’re starting from scratch or already have a more specialist trade in mind, learning basic maintenance can be a smart first step. It’s a practical way to build experience, gain confidence, and start attracting customers.

But how realistic is it to teach yourself handyman skills — and more importantly, can you turn those skills into a viable business? Let’s take a closer look.

What are handyman skills?

“Handyman” is a broad term, covering a wide variety of maintenance, repair, and improvement tasks around the home or workplace. These might include:

Fixing minor plumbing issues (like a dripping tap)
Replacing light fixtures or switches
Assembling flat-pack furniture
Hanging doors or fitting skirting boards
Painting and decorating
Minor tiling or plaster repairs
Installing curtain rails, shelves, or kitchen units

These tasks require a combination of knowledge, patience, the right tools, and a willingness to learn on the job. Many start with small jobs at home and build their skills over time, no formal qualifications required to get started.

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What handyman work requires qualifications?

While you can legally carry out many tasks as a self-taught handyman, there are certain jobs that require formal qualifications, often for safety or regulatory reasons. These typically include:

Major plumbing: Anything involving the mains water supply, gas lines, or drainage systems may require a certified plumber.
Electrical work: Beyond changing a lightbulb or fitting a new socket cover, UK regulations (like Part P of the Building Regulations) require registered electricians for most electrical work.
Gas appliance work: You must be Gas Safe registered to work on gas boilers, cookers, or heaters.

In short: If it could put someone’s safety at risk, there’s usually a qualification involved.

Is there specific handyman training?

Unlike trades such as electricians or plumbers, general handyman services in the UK don’t require a specific licence to operate. That said, gaining certain certifications can boost your credibility and open doors to more specialised (and better-paid) work.

Some examples include:

Asbestos awareness certification – Useful if working in older homes
Construction Skills Certification Scheme (CSCS) card – Often required for work on construction sites
First aid training – A smart move, especially if working solo
Health and Safety training – For both your protection and your clients’

Even though these aren’t always legally required, they show professionalism, which helps build client trust.

What handyman work pays well?

Some handyman tasks are more lucrative than others. Here are a few areas where handypeople often earn more, along with typical price ranges:

Bathroom and kitchen repairs or makeovers

Even basic updates like replacing taps or tiling backsplashes can command £150–£600+, while more extensive makeovers may exceed £1,000.

Smart home installations

Installing thermostats, video doorbells, or smart lighting usually brings in £80–£250 per job, depending on complexity and the device brand.

Garden structures

Building sheds, fences, or decking can earn £500–£3,000+, especially for larger or bespoke projects.

Flooring

Laying laminate, vinyl, or tile flooring is typically charged at £15–£40 per square metre, with minimum job rates starting around £200–£300.

Specialist carpentry

Custom shelving, wardrobes, or under-stair storage can fetch £250–£1,500+, depending on the materials and design complexity.

The more complex or specialist the job, the more you can usually charge, particularly if you’re offering a reliable, high-quality service and finish.

How much can you earn as a handyman?

Handyman earnings can vary widely based on experience, location, and service range:

Starting out

New handypeople may charge around £20–£30 per hour, often earning £100–£150 per day while building up reputation and client base.

Experienced handymen

With a steady stream of work and good reviews, rates can increase to £30–£50 per hour, or £200–£300+ per day.

Specialist work

Those offering advanced skills (e.g., tiling, bespoke carpentry, or tech installations) may charge premium rates of £300–£500+ per day, and even more for complex, multi-day projects.

Overall, a busy and well-reviewed handyman can realistically earn £30,000–£50,000+ per year, with top earners bringing in £70,000+, particularly if they take on larger contracts or run a small team.

What’s the difference between a handyman and a contractor?

When people need work done on their homes — whether it’s a quick repair or a full-scale renovation — they’ll usually turn to either a handyman or a contractor, depending on the size, complexity, and legal requirements of the job.

Differentiating can get a bit murky as there’s plenty of cross-over, but generally speaking:

A handyman is someone who carries out small to medium-sized jobs, usually solo, and often doesn’t need formal licensing. Think “jack of all trades”.

A contractor usually has formal qualifications, licensing (especially in areas like electrical or gas work), and may manage larger projects involving other tradespeople.

Many handymen eventually move into contracting if they want to take on bigger jobs or hire a team, but there’s nothing wrong with staying solo if that suits your lifestyle and goals.

How to learn DIY and handyman skills

Learning the ropes doesn’t require a classroom. In fact, most handypeople build up their skills over time through a combination of online learning (or YouTube), books, working for other trades and good old-fashioned practice.

Getting started…

YouTube tutorials – Free, visual, and endless. Channels like See Jane Drill or Ultimate Handyman are great for beginners.
DIY websites – Family Handyman, Instructables, and DIY Doctor (UK-based) offer step-by-step guides.
Books and manuals – The Black & Decker Home Improvement series is a DIY classic.
Evening courses or local workshops – Many adult education centres offer beginner carpentry, plumbing, or decorating classes.
Practice on your own home – Fix things around the house, then help friends and family. Real-world experience is invaluable.

You can also check out some tips on how to get started as a handyman, here.

Other things to think about

If you’re getting serious about making money from handyman work, there are a few more considerations:

Tools – Buy Smart

You don’t need to buy everything at once. Start with the basics: a good drill, a set of screwdrivers, a spirit level, and a toolbox. Rent or borrow larger tools until you know you’ll use them often.

Insurance

Handyman public liability insurance is a must if you’re working in people’s homes. It protects you in case something goes wrong.

Marketing

Start with word of mouth, but also consider:

Facebook or local community groups
Business cards or flyers
A simple website or Instagram portfolio
Signing up with platforms like Checkatrade, Rated People or MyBuilder

Portfolio building

Take before-and-after photos of your projects. Document your work and collect client reviews, even for free jobs at the start.

Pricing and time management

Set fair rates, but don’t undervalue your time. Use a job tracker or schedule to stay organised and avoid burnout.

So, can you teach yourself handyman skills?

Absolutely. With the right attitude, some basic tools, and a willingness to keep learning, anyone can develop strong handyman skills. Many professionals start just by fixing things around their own home and slowly build from there.

Whether you’re looking to make a bit of side income or eventually go full-time, self-taught handypeople are thriving, especially those who take their craft seriously, stay safe, and treat clients with professionalism.

The bottom line? You don’t need a trade school to get started. You just need the right mindset and a willingness to get your hands dirty.

Handyman Insurance with Protectivity

Being a handyman comes with certain hazards, as with any trade. Starting a company also has elements of risk, as you navigate finances, build a customer base, try to deliver good work and establish your reputation. Therefore, protecting your business is important if you want to make a success of it.

Protectivity’s Handyman Insurance has been created to help protect your handyman business from typical risks you might face. Our policies include public liability up to £5 million as standard; you then have the option to add Contractor Works cover, Plant and Tools cover, financial loss and employee tools (only if you’ve included the other benefits). You can also insure your tools from as little as £8.98 a month with our new tools insurance offering.

Find out more about our liability insurance for tradesman get an instant quote designed for your needs. If you need any help, our experienced team are on hand to help.

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09:36:45 BST • 23 June 2025

Event Budgeting – Tips for Event Organisers

19 June 2025

•

8 mins read

Contributors

My main focus is managing the blog and product content for the Protectivity website ensuring everything aligns wi...

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For small to mid-scale event organisers, getting the budget right isn’t just about balancing the books – it’s what makes the event possible. A well-managed budget can mean the difference between breaking even, turning a profit, or being left out of pocket. It can also be the key to impressing stakeholders and unlocking future opportunities.

Whether you’re planning a local festival, a networking evening, or a community fundraiser, your costs can vary massively depending on the venue, timing, and scale. That’s why having a clear, flexible budget from the start is essential.

This guide is packed with practical, real-world tips to help you take control of your event finances, so you can focus on delivering a brilliant experience without the stress of financial surprises.

Why a budget is essential for event planning

A well-planned budget acts as your event’s financial blueprint. It tells you what you can afford, where to spend your money, and how to avoid surprises.

Essentially it helps you with these fundamental points:

Make informed decisions
Maintain transparency with stakeholders
Avoid overspending
Measure the event’s success against financial goals
Budgeting isn’t about cutting corners; it’s about spending smarter.

Setting financial goals for your event

Clear goals and objectives are key to running a successful event. While your aims might include creating memorable experiences, raising awareness, or generating positive feedback, there’s almost always a financial driver involved too. Before you touch a spreadsheet, you’ll want to ask yourself:

What’s the purpose of this event financially?
Do you want to break even?
Turn a profit?
Raise money for a cause?
Just cover costs?

Being clear about your financial goal from the get-go will influence your pricing strategy, revenue model, and overall budget structure.

How to start creating an event budget

Review past events

If you’ve run similar events before, your best starting point is historical data. Look back at previous budgets, invoices, and actual spend vs. projected spend. Where did you overspend? What did you underestimate? This insight will help you create a more accurate forecast.

If you’re new to organising events, don’t worry. Reach out to others in your network who have experience and ask if they’d be willing to share examples or tips. Industry forums, Facebook groups, and LinkedIn can also be great sources for connecting with fellow organisers. Even high-level figures can help you start setting realistic expectations.

Define your event scope

Before you can budget properly, you need to be clear on the overall vision for your event. Ask yourself:

What type of event are you organising?
Is it in-person, virtual, or hybrid?
What’s the expected number of attendees?
Will it take place over one day or multiple days?
Where will it be held – and are there location-specific costs?

Having a defined scope means you’re not budgeting for the unknown. It brings focus and ensures your budget is tailored to your specific event plan, rather than a generic template.

Choose a budgeting tool

There’s no right or wrong tool – the best one is the one you’ll actually use and keep updated. Common choices include:

Excel or Google Sheets – Flexible and customisable, great if you’re confident with formulas and want full control.
Budgeting templates – Many event platforms like Eventbrite, Monday.com, or Asana offer downloadable templates designed for event planning.

Make sure your chosen tool allows you to clearly track expenses, update costs as quotes come in, and compare estimated vs. actual spend in real-time.

The 7 steps to good budgeting:

To summarise simply – follow these seven essential steps:

Set clear objectives
Identify income sources
List all expenses
Estimate those costs realistically
Build the full budget
Monitor spending as you go
Review and adjust throughout the process

Key components of an event budget

While the scale and style of your event will affect specific costs, there are some core components that nearly every event will need to budget for. Including these essentials from the start will help ensure nothing important gets overlooked:

Venue hire: Often your biggest cost. Get several quotes.
Catering: Don’t forget dietary requirements and staff meals.
Entertainment/Speakers: Fees, rider requests, travel.
Marketing & Promotion: Paid ads, flyers, social media.
Staffing: Security, event staff, volunteers (expenses, T-shirts, food).
Equipment & Tech: AV, lighting, staging.
Insurance & Permits: Public liability insurance, alcohol licensing.
Travel & Accommodation: For guests, speakers, or team members.
Miscellaneous: Always include a catch-all line item.
Contingency Fund: Budget 5–15% extra for the unexpected (last-minute kit hire, weather-related changes, etc.)

Always get 2–3 quotes for major suppliers to compare value and build negotiating power.

How to estimate costs accurately

Accurate cost estimation is one of the most important steps in building a realistic and reliable event budget. Without it, you risk underfunding key elements or being blindsided by unexpected expenses.

Regional differences, market fluctuations, and supplier availability can all affect pricing, so it pays to do your homework. With thorough research, early outreach, and a cautious approach, you’ll set yourself up for fewer surprises and smoother planning.

Avoid unpleasant surprises:

Use real data from previous events where possible.
Request provisional quotes early from venues and suppliers.
Research current UK market rates. For example, marquee hire in London might be double what it is in Yorkshire.
Build in a buffer for inflation and late changes.
Being too optimistic is one of the most common budgeting mistakes.

Revenue sources for events

When building your budget, it’s just as important to plan where your money will come from as it is to track where it’s going. Identifying reliable revenue streams early on can help you shape your event strategy, set realistic ticket prices, and decide how much you can spend in each area.

In the UK, there are several common ways events generate income, depending on the type, size, and audience of your event, such as:

Ticket sales
Sponsorship deals
Grant funding (especially for community or arts events)
Vendor fees (food trucks, merch stalls)
Merchandise or raffle sales
Bar or refreshment income (if licensed)

These might include direct sales, external funding, or on-the-day income. You may rely on just one of these sources or combine several to hit your financial goals.

A golden rule of budgeting: always underestimate your income and overestimate your expenses. This gives you breathing room and reduces the risk of falling short.

Applying the 50/30/20 budgeting rule to events

If you like working with a clear formula, the 50/30/20 rule – originally used for personal finance – can be a handy framework to adapt for event planning:

50% Essentials: Venue, staffing, security, catering

30% Enhancements: Decor, entertainment, optional experiences

20% Safety Net: Contingency fund, last-minute costs, deposits

It’s a useful way to prioritise spending and keep the budget balanced.

Common mistakes to avoid in event budgeting

Even with the best intentions, it’s easy to slip up when managing an event budget, especially if you’re juggling multiple priorities or working to tight deadlines. Being aware of common pitfalls can help you stay in control and avoid costly oversights. Steer clear of these frequent mistakes:

Underestimating costs (especially setup and teardown)
Forgetting contingency funds
Relying on unconfirmed revenue (e.g. sponsors who haven’t signed contracts)
Not tracking spend against your budget during the event cycle
Ignoring post-event reviews
Skipping quotes or supplier comparisons
Budgeting is a living process – treat it as such.

A few extra tips for event organisers

Always factor in VAT where applicable – it’s an easy one to miss and can significantly affect your totals.
Using international suppliers? Be sure to account for exchange rate fluctuations, especially if paying in a foreign currency.
Check local council requirements early on to avoid last-minute delays or unexpected licence fees.
Don’t forget final-stage costs such as signage, delivery fees, or on-the-day printing, they often slip through the cracks but can add up quickly.

Creating a solid event budget isn’t just about being organised – it’s about protecting your event and your reputation. The more you plan, the fewer surprises you’ll face. And remember: a good budget is flexible, regularly reviewed, and always aligned with your goals.

Secure specialist event insurance with Protectivity

As part of your risk management and contingency budget you’ll want to include event insurance costs. No matter how much you plan you’ll want to protect your event financially, in case things go wrong.

At Protectivity, we offer specialist one-off event insurance tailored specifically for temporary events or multi event cover. Our policies include public liability cover up to £10 million, as well as cover for event equipment and event money as standard.

To give your event even greater protection, you can also add optional extras such as event cancellation insurance and employers’ liability cover, depending on your needs.

You can learn more about our event insurance options and request a quote easily online today.

Get Event Insurance from Protectivity

Last updated by

12:11:35 BST • 17 June 2025

Sourcing unique materials for your crafts

By Mandy Czyz

17 June 2025

•

10 mins read

Contributors

Mandy has been with Starpeak Insurance Solutions since 2018, starting in sales in the consumer department and mov...

Get crafters insurance from Protectivity

If you’re a craft maker, artist or craft business owner, you’ll know that the materials you use are just as important as your creative flair. They don’t just shape the look and feel of your work – they also tell a story. In a marketplace full of mass-produced items, the right materials can give your products that all-important edge: something distinctive, meaningful, and worth paying for.

Whether you’re working with textiles, wood, clay or mixed media, sourcing unique and thoughtful materials can help you carve out your niche, reinforce your brand values, and connect with customers who care about craftsmanship, sustainability, or originality. Your choice of materials can become a key part of your business identity and even influence how customers perceive the quality and value of your work.

Of course, standing out doesn’t have to mean spending a fortune. In fact, some of the most characterful materials come from the most unexpected (and affordable) places. This guide will walk you through smart ways to source craft supplies, whether you’re just starting out or looking to grow, while keeping your costs under control and staying true to your creative vision.

Understanding the true cost of craft supplies

Let’s start with the basics – cost. While creativity might be priceless, materials certainly aren’t. A good rule of thumb is that your material costs should make up around 25% to 30% of your final retail price. This leaves room for profit while covering other expenses like labour, overheads, packaging and shipping.

Breakdown Example:

Retail Price: £40

Target Material Cost (30% max): £12

Watch out for hidden costs of craft materials too

Shipping fees and customs charges

Bulk buying minimums

Wastage or flawed items

Storage space

Keeping detailed records of your material costs will help you adjust pricing and spot areas for saving.

Defining your Unique Selling Proposition (USP)

Your USP is what sets your work apart, and often, your materials are at the heart of that story.

Consider these USP angles:

Sustainability: Recycled, organic or biodegradable materials.

Local sourcing: Supporting nearby businesses and reducing transport emissions.

Rare or niche materials: Vintage fabrics, exotic woods, or handmade papers.

Cultural or historical connections: Using traditional methods or heritage materials.

Your sourcing choices can strengthen your brand. For example, a jewellery maker using Cornish sea glass or a weaver using British wool instantly tells a story customers can connect with.

Smart sourcing options for unique materials

Finding the right materials for your craft doesn’t have to mean spending a fortune or compromising on your values. In fact, some of the most characterful, sustainable, and budget-friendly materials come from unexpected places.

Whether you’re eco-conscious, working with a tight budget, or just want something truly original, here are some smart ways to source craft materials that reflect your style and ethos.

Recycling and Upcycling

Reusing old materials isn’t just cost-effective, it’s also kinder to the planet and gives your work a one-of-a-kind touch. Charity shops, car boot sales, and jumble sales can be brilliant for finding fabrics, buttons, vintage jewellery, and ceramics. Old clothes, curtains, and tablecloths can be transformed into patchwork, soft furnishings, or even textile art. Keep an eye out for second-hand tools and equipment too, you might snag something useful for a fraction of the retail price.

Freecycle and Facebook Marketplace

These platforms are goldmines for crafters on a budget. Many people give away leftover DIY supplies like wood offcuts, yarn, paint, or household items that can be repurposed. With a bit of creativity, an old lampshade or set of drawers can become your next best-selling piece. Local “buy nothing” groups and online community boards are also worth checking regularly, you never know what might pop up.

Community re-use centres and salvage yards

If you’re working with wood, metal, or doing mixed-media or furniture-based crafts, visit a community reuse centre or architectural salvage yard. These places often have reclaimed materials full of character, think old doors, floorboards, ironmongery, and even vintage tiles. You’ll save money and give old materials a new lease of life.

Sourcing from nature (ethically)

Natural materials like driftwood, stones, feathers, pressed flowers, and seed pods can add texture and authenticity to your work. But always collect responsibly. Some natural elements are protected, and there are rules about what you can legally take from beaches, woodlands, and parks.

Check with your local council or wildlife authority before collecting, especially in conservation areas or Sites of Special Scientific Interest (SSSIs). Once collected, dry and treat any natural materials properly to prevent mould, bugs, or decay.

Trusted suppliers for quality and consistency

When you need specific materials in bulk or consistent quality – especially for selling professionally – it can be worth investing in reputable suppliers. Look for small or independent suppliers who are transparent about their sourcing and offer options like fair trade, recycled, or organic goods.

Don’t be afraid to ask questions: Where are the materials from? Are they ethically made or sustainably sourced? Some niche suppliers will even offer custom colourways or small batch runs, giving your products that extra-special feel.

Working with trusted suppliers doesn’t mean you have to lose your uniqueness. In fact, mixing a base of reliable, high-quality materials with found or upcycled accents can help keep your products both consistent and full of personality.

Wholesale vs. Retail Markets

One of the key decisions you’ll face when sourcing materials is whether to buy wholesale or stick to retail suppliers. Both options have their benefits, and the best choice often depends on where you are in your business journey. Here’s a closer look at each approach to help you weigh up what works best for you.

Wholesale Sourcing

Pros:

Cheaper per unit: Buying in bulk usually means a much lower cost per item, which can significantly improve your profit margins once you’re producing and selling at volume.

Ideal for scaling up: If you’re starting to receive regular orders or planning to sell in larger quantities (such as at markets or wholesale to shops), wholesale makes more sense.

Greater variety from specialist suppliers: Many wholesalers offer wider selections, especially in niche areas like eco-friendly materials, custom colours, or specific craft industries (like jewellery-making or textile design).

Cons:

Larger upfront investment: You’ll often need to place minimum orders, which can mean spending more money upfront, sometimes before you’ve fully tested your product.

Storage space required: Bulk buying means you’ll need room to store your materials safely and in good condition, something to consider if you’re working from home.

May require business registration: Some wholesalers only sell to registered businesses or ask for a VAT number, so you may need to be formally set up before accessing their stock.

Retail Sourcing

Pros:

Easy to get started: You can simply buy what you need, when you need it, from online craft stores, high street shops, or even supermarkets and hobby retailers.

Buy in small quantities: Great for experimenting with new designs or materials without committing to large amounts.

Perfect for testing: If you’re still figuring out your product line or pricing, retail allows for flexibility and lower risk.

Cons:

Higher cost per item: Retail pricing can eat into your profit margins, especially once you begin making more frequent or larger batches.

Limited availability: Retail stock can sell out quickly or be seasonal, which could be an issue if you’re trying to maintain a consistent product range.

Start small with retail while you’re still testing your products and finding your niche. Once you know what sells, and how much you’re likely to produce, consider moving to wholesale for core materials. Many successful crafters use a mix of both, buying basic supplies in bulk while sourcing special items or seasonal touches from retail or second-hand sources.

By gradually shifting to wholesale as demand grows, you can maintain quality, reduce costs, and scale more sustainably, all without taking on too much risk too soon.

Popular providers for UK craft businesses

Here are some great places to look, whether you’re sourcing online or popping into a shop, these popular craft material providers can facilitate your creations:

Online Marketplaces

Etsy UK (supplies category): Good for unique tools and handmade materials.

eBay: Ideal for bulk buying or finding discontinued items.

Vinted: Brilliant for second-hand fabrics and clothes to upcycle.

Wholesale Platforms

Faire: Connects small brands with wholesale buyers.

The Wholesaler UK: Directory of British suppliers.

SupplyCompass: Focuses on ethical and sustainable sourcing.

In-Store and Specialist Shops

Hobbycraft: Good general supplies.

Fred Aldous (Manchester/Leeds): Art and design supplies.

Cass Art: Specialist for fine art materials.

Whaleys (Bradford) Ltd: Textile specialists.

Yandles (Somerset): Woodworking materials and tools.

Regulations and Safety Considerations

Before you start selling your handmade products, it’s important to understand the basic safety and legal guidelines that come with running a craft business, especially if you’re using second-hand, natural, or imported materials. Staying informed will help protect both you and your customers and build trust in your brand from day one.

Health & Safety Tips

Clean and treat second-hand or natural materials.

Avoid using any reclaimed items with signs of pests, mould, or chemical exposure.

Ventilation and PPE (gloves, masks) are vital when working with woods, resins or paints.

Legal Considerations

Certain natural items (like shells, bird feathers or driftwood) may be protected.

If importing materials, check UK regulations on customs and banned substances.

Be transparent in your product descriptions, especially if using second-hand or mixed materials.

Tips for efficient and ethical sourcing

Build long-term relationships with suppliers for better deals.

Join maker communities and forums to share leads.

Visit local trade fairs and open studios.

Keep a sourcing log to track costs, quality and supplier reliability.

Stay on top of trends in materials and environmental standards.

Sourcing materials isn’t just about finding what you need, it’s about discovering what makes your craft unique. Whether you’re passionate about sustainability, inspired by local landscapes, or drawn to unusual textures and stories, your supplies are part of the creative journey. Be curious, be conscious, and most of all, enjoy the hunt!

Get specialist Crafters Insurance from Protectivity

Your handmade creations reflect your skill and care and buyers expect quality. While you always aim to deliver your best, things can occasionally go wrong. Craft insurance offers essential protection for those unexpected moments, so you can keep creating with confidence.

Protectivity’s crafters insurance is designed to support you as you grow your new business. Our specialist insurance includes public liability, employers’ liability, products liability and equipment and stock cover. If you’re planning to sell your crafts at fairs, take a look at our craft fair public liability insurance here.

Find out more and get an online quote suited to your business.

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Last updated by

11:34:15 BST • 12 June 2025

How to groom different dog breeds

By Mandy Czyz

12 June 2025

•

10 mins read

Contributors

Mandy has been with Starpeak Insurance Solutions since 2018, starting in sales in the consumer department and mov...

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Every dog is unique and so is their coat. Whether you’re a first-time pet parent or a seasoned dog groomer, understanding how to groom different dog breeds is key to keeping your furry friend healthy, happy, and looking their best. Grooming isn’t just about appearance; it also helps prevent matting, skin issues, and discomfort.

In this guide, we’ll break down the different dog coat types, explore the types of dog grooming, and offer practical advice on how to care for a wide range of breeds.

Understanding different dog coat types

Before diving into grooming tools and techniques, it helps to identify your dog’s coat type. Most dogs fall into one of six main categories:

Smooth coat

Breeds like Beagles, Boxers, and Dobermans have short, close-lying hair that sheds minimally. While they may seem low-maintenance, regular grooming still benefits their skin and coat. A weekly session with a rubber curry brush or grooming mitt will help remove dirt and loose fur, and an occasional bath keeps them fresh.

Double coat

Golden Retrievers, Huskies, and German Shepherds sport a soft, insulating undercoat beneath a protective top layer. This coat type requires a bit more effort, especially during shedding season. Regular brushing using an undercoat rake combined with a slicker brush will help manage the shed and keep the coat healthy.

Wire coat

Terriers like the Airedale or Wire Fox Terrier have coarse, bristly fur that grows in layers and doesn’t shed much. These dogs benefit from hand-stripping or clipping every 4-6 weeks to maintain texture. Routine brushing helps keep their rugged coats tidy and free of debris.

Curly coat

Poodles, Bichon Frises, and similar breeds have dense, curly coats that can mat quickly without consistent care. Frequent brushing and trims every few weeks are essential to keep their coats manageable. These coats often benefit from professional grooming.

Long coat

Breeds such as Shih Tzus, Afghan Hounds, and Maltese have luxurious, flowing hair that tangles easily. Daily brushing is a must, and regular trims help maintain a neat look. A leave-in conditioner can also reduce breakage and ease tangles.

Hairless

Hairless breeds like the Chinese Crested and Xoloitzcuintli need special attention. Their exposed skin must be kept clean and moisturised to avoid irritation. Gentle baths and pet-safe sunscreen for sunny days are part of their care routine.

How often should you groom each coat type?

Not all coats need the same level of care. Below is a quick reference guide to help you determine the ideal grooming frequency based on coat type:

Coat Type	Brushing	Bathing	Professional Grooming
Smooth Coat	Weekly	Monthly	Rarely needed
Double Coat	2–3 times per week	Monthly	Occasionally for deep deshedding
Wire Coat	Weekly	Every 6–8 weeks	Hand-stripping or clipping
Curly Coat	Several times/week	Monthly	Every 4–6 weeks
Long Coat	Daily	Monthly	Every 4–6 weeks
Hairless	N/A	Weekly	Occasional

Types of grooming: tools and techniques

Grooming isn’t just about keeping a dog looking cute. It’s a form of care that covers several aspects of hygiene and comfort. Here are the main components:

Brushing: Removes dirt, loose hair, and prevents mats. It also distributes natural oils for a healthier coat.

Bathing: Depending on coat type and activity, dogs may need a bath anywhere from once a week to once every few months. Always use dog-specific shampoo.

Hair Trimming or Clipping: Essential for long, curly, or wire-haired breeds. It keeps coats manageable and hygienic.

Nail Trimming: Helps avoid painful overgrowth. Most dogs need a trim every 3-6 weeks.

Ear Cleaning: Especially important for floppy-eared breeds to prevent infections.

Teeth Brushing: Ideally done several times per week to maintain dental health.

Grooming also allows pet owners to perform regular health checks. While brushing or bathing, you can check for fleas, ticks, lumps, or signs of skin irritation. Early detection of such issues can prevent more serious health problems down the line.

For those new to dog grooming, investing in a basic grooming kit can make a big difference. A starter kit should include:

A slicker brush

A bristle brush or comb (depending on coat type)

Nail clippers or a grinder

Dog-specific shampoo and conditioner

Grooming scissors or clippers

Cotton pads and pet-safe ear cleanser

Remember, patience and consistency are key. Some dogs may resist grooming initially, but with gentle handling and positive reinforcement, most dogs learn to tolerate, or even enjoy the process.

Grooming needs by breed type

Different dog breeds have their own grooming quirks. Here are some general tips based on coat type:

Short-haired breeds (e.g., Labrador, Pug)

Short coats may seem easy, but they benefit from regular brushing to control shedding and promote skin health. Use a rubber curry brush and give a bath about once a month, depending on activity level.

Long-haired breeds (e.g., Yorkshire Terrier, Collie)

Long coats require more attention. Daily brushing helps prevent tangles, especially around the ears and legs. Schedule trims every 4-8 weeks and consider using a detangling spray for stubborn knots.

Double-coated breeds (e.g., Akita, Corgi)

These coats shed heavily during seasonal changes. Use a slicker brush combined with an undercoat rake 2-3 times a week to keep shedding under control. Avoid shaving as it can damage their natural insulation.

Curly-coated breeds (e.g., Poodle, Labradoodle)

Curls can hide mats, so it’s best to brush these dogs several times a week. A full groom every 4-6 weeks, including a clip and style, keeps their coat under control.

Wire-coated breeds (e.g., Schnauzer, Border Terrier)

These coats often require hand-stripping to maintain their texture, though clipping is a common alternative. Brush regularly and strip or clip every month or two.

Hairless breeds (e.g., American Hairless Terrier)

Bathing and moisturising are essential to avoid dry or irritated skin. These breeds also need sun protection when outside.

Certain mixed breeds can have a blend of coat types, making grooming a bit more unpredictable. For these dogs, it’s often best to assess their coat characteristics individually and tailor the grooming routine accordingly.

Seasonal Grooming Tips

Just like humans, dogs feel the effects of changing seasons, and their grooming routines should adapt accordingly. Understanding how to manage a dog’s coat through the year can help keep them comfortable and healthy.

Spring

Spring is a peak shedding season, especially for double-coated breeds. Increase brushing frequency to help remove loose undercoat and prevent mats. This is also a good time for a deep clean after a muddy winter.

Summer

In warmer months, dogs can overheat more easily. While it might be tempting to shave their coat, this can sometimes do more harm than good, especially for double-coated breeds, as their fur provides natural insulation. Instead, brush regularly to remove excess fur and keep the coat breathable. Use pet-safe sunscreen for dogs with thin or hairless coats.

Autumn

Like spring, autumn is another shedding season. Regular brushing with a slicker brush or undercoat rake will help manage the transition and reduce hair around the house.

Winter

Winter calls for maintaining the integrity of a dog’s coat, not cutting it too short. Paws are particularly vulnerable, road salt and icy conditions can crack pads or cause discomfort. Consider using paw balm and trimming hair between the pads to reduce ice buildup.

In what order should you groom a dog?

Following a set order makes grooming smoother for both you and your dog:

Start with a thorough brush to remove any tangles and debris
Clean ears and wipe eyes with pet-safe products
Trim nails while they’re dry for best results
Bathe your dog, using lukewarm water and appropriate shampoo
Dry completely with a towel and, if tolerated, a low-heat dryer
Trim or clip fur, particularly around sensitive areas
Finish with dental care – brushing teeth and rewarding your pup for their patience

A pro tip: always reward a dog with treats or affection after each step to build positive associations. Over time, this can make even the most anxious dog more cooperative during grooming sessions.

What is the hardest breed to groom?

Some breeds are known for their high-maintenance grooming routines. Here are a few that often top the list:

Poodles: Their dense, curly coats require frequent professional grooming.

Afghan Hounds: With their long, flowing hair, daily brushing is non-negotiable.

Komondors: Their distinctive corded coats take time and skill to maintain.

Old English Sheepdogs: Their thick coats can mat easily if not brushed often.

Bichon Frise: Regular shaping and trimming is essential to keep them looking their best.

These breeds often benefit from a mix of at-home care and professional grooming visits.

Additionally, dogs with behavioural challenges or anxiety may be more difficult to groom regardless of their coat type. In such cases, professional groomers trained in handling sensitive dogs, or even veterinary groomers, can be a great resource.

Common Grooming Mistakes to Avoid

Even well-meaning owners can make grooming errors that may cause discomfort or health issues for their dog. Here are some of the most common mistakes—and how to avoid them:

Shaving a Double-Coated Breed

Double-coated dogs like Huskies and Golden Retrievers should never be shaved unless medically necessary. Their coat helps regulate temperature and protects them from sunburn.

Cutting Nails Too Short

Accidentally clipping into the “quick” (the blood vessel in the nail) is painful and can make dogs fearful of future trims. Use proper nail clippers and trim small amounts at a time. For dark nails, a grinder may provide better control.

Using Human Shampoo

Human shampoos can throw off a dog’s skin pH and cause irritation. Always use dog-specific products designed to be gentle and non-toxic.

Bathing Without Brushing

If a dog’s coat is matted and then gets wet, those mats can tighten and worsen. Always brush thoroughly before bathing.

Ignoring Ears and Teeth

These are often overlooked but are essential to grooming. Dirty ears can lead to painful infections, and poor dental hygiene can cause bad breath and health problems.

Secure your Dog Grooming Business Insurance from Protectivity

At Protectivity, we offer tailored and budget-friendly dog grooming insurance designed to meet the needs of professionals at any stage of their career. Whether you’re just launching your grooming business or have years of experience, our comprehensive cover keeps you protected.

Our Dog Grooming Insurance include Public Liability insurance to safeguard against injury or property damage claims, up to £100,000 in Care, Custody and Control cover if a dog in your care becomes ill or injured, and up to £30,000 worth of cover for your essential grooming equipment.

With flexible payment options, our insurance gives you peace of mind so you can focus on delivering top-quality grooming without worrying about unexpected costs from accidents or mistakes.

We also offer multi-activity cover, allowing you to combine dog grooming insurance with protection for dog walking, pet sitting, pet taxi services, and more, all under one policy.

Get Dog Grooming Insurance from Protectivity

Grooming a dog is more than just keeping them looking good, it’s a vital part of their overall health and comfort. By learning about the different types of dog coats and how each one should be cared for, you can tailor your routine to suit your pup’s needs.

So the next time you’re wondering “How to groom dog breeds?” or “In what order should you groom a dog?”, refer back to this guide. With the right knowledge, tools, and approach, grooming can be a positive and bonding experience for both of you.

Happy grooming!

Last updated by

13:49:55 BST • 5 June 2025

How to Handle Last-Minute Changes in Event Planning

By Chris Trotman

11 June 2025

•

9 mins read

Contributors

Chris Trotman

Chris has been with Starpeak Insurance Solutions for 3 years. Before starting with the company, Chris was involve...

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Event planning is all about precision; timelines, logistics, guest lists, and programming must all fall into place. But even the most detailed plan can unravel at the last minute. Whether it’s a speaker cancelling an hour before showtime, a venue falling through, or unpredictable weather, surprises are part of the job.

So, what do you do when plans change last-minute?

This guide offers realistic advice and proven event management tips to help planners tackle last-minute changes confidently. From proactive planning to crisis communication, we’ll walk you through what works and why.

Expect the unexpected

The first step to managing change is accepting it. No matter how experienced you are or how solid your plan seems, something will likely shift. Last-minute changes don’t always mean failure, they just require fast thinking and flexibility.

Consider these common scenarios:

A keynote speaker pulls out due to illness

AV equipment stops working an hour before the show

A weather warning forces your outdoor event inside

Guest attendance suddenly doubles – or halves

Each situation requires a calm, proactive mindset and a set of event change tips that keep your goals intact.

Use the 5 C’s of event planning as your compass

When faced with a sudden change, it’s easy to feel overwhelmed. That’s where the 5 C’s of event planning come in, not just as a framework for organising an event, but as a reliable guide when you’re forced to pivot under pressure.

These five pillars – Concept, Coordination, Control, Culmination, and Closeout – can help you assess the situation holistically and take the right next steps with clarity.

Concept

Revisit the original purpose and theme of your event. Has the last-minute change altered the core goal or tone?

For example, if your keynote speaker cancels and they were central to the event’s branding or message, you may need to adjust your schedule, replace them with someone equally aligned with the theme, or restructure the session entirely. This is the time to reaffirm your “why” and ensure that all changes still support it.

Coordination

A change, no matter how small, ripples across your entire event plans. From suppliers and venues to sponsors and staff, everyone needs to be re-coordinated.

Start with a quick internal meeting or group message to inform your team. Then, reach out to your vendors or partners with any new schedules, logistical shifts, or updated deliverables. Keep communication tight and clear.

Control

This is about staying calm under pressure and knowing where your backups are. Good control comes from strong systems: contingency plans, documented processes, and tools that allow for quick execution.

If something breaks or shifts, refer to your pre-event checklists and “Plan B” strategies. Whether it’s activating a second location, sourcing a last-minute supplier, or updating signage in real time, this is where your groundwork pays off.

Culmination

This refers to the live execution of the event, what your attendees will actually experience. It’s where all planning comes together, and where even minor disruptions can have a big impact if not handled with care.

Ask yourself how the change will affect:

Guest arrivals

Flow of sessions

Catering or accessibility

The overall atmosphere

Make attendee-facing updates as seamless as possible. If you need to change a room, revise signage. If a session runs late, brief your MC or host to manage transitions with ease.

Closeout

Finally, once the event ends, it’s essential to debrief and learn. Closeout isn’t just about packing up, it’s about evaluation.

Document what happened: what went wrong, how you responded, what worked well, and what didn’t. Use this insight to improve your contingency plans for the future and inform your post-event report or client debrief.

Have a contingency plan – not just a “Plan B”

A solid contingency strategy is more than a backup, it’s a system. You can’t predict every hiccup, but you can prepare for the categories of chaos most likely to strike.

Here’s what to consider in advance:

Vendor no-shows: Identify at least one alternate supplier for catering, AV, and transportation

Weather: Always have a rain plan or indoor backup for outdoor events

Speaker cancellations: Prepare a standby speaker or panel format that can adapt quickly

Tech issues: Store presentations on multiple devices and in the cloud

Staffing gaps: Cross-train your team to step into different roles if someone’s unavailable

This foresight won’t eliminate stress, but it can reduce panic and keep you ahead of the curve.

Communication is key

When plans change suddenly, communication becomes your most powerful tool. It’s not just about speed, clarity and tone matter just as much.

Here’s how to handle communication during a change:

Start with your team: They need to know first and clearly understand their new responsibilities.

Loop in vendors and partners: Let them know how changes affect them and what’s expected next.

Update your attendees: Keep it simple and positive. Whether via signage, push notifications, email, or an event app, tell them what’s changed, why, and what to do.

🔊 Example: “Due to weather conditions, the networking lunch will now take place in the West Hall at 1:00 PM. All signage and staff have been updated to help you find your way.”

This kind of calm, controlled messaging builds trust and keeps confusion to a minimum.

Prioritise the right problems

When everything starts shifting at once, don’t try to fix everything immediately. Instead, triage your to-do list by priority.

Focus on:

Critical issues that will impact attendee safety, the overall experience, or the event timeline

Important items that could disrupt flow if not handled quickly

Minor problems that can be adjusted on-site without much notice

Use this moment to empower your team. Delegate fast and clearly, don’t carry it all on your own.

Tap into your network

One of the most underrated event management tips is to maintain strong relationships with your suppliers, freelancers, and peers. When disaster strikes, your contacts are your lifeline.

If a vendor cancels or a piece of equipment breaks down, someone in your circle likely knows a fast solution. Maintain a list of trusted industry contacts who can help in a pinch, ideally sorted by service and location.

Top Tip: Reach out post-event to thank anyone who helped at the last minute. Gratitude keeps your network strong.

Keep the attendee experience at the centre

Ultimately, attendees may not notice every little thing that went off-script, but they will notice how the event made them feel. Even if you had to shift everything around behind the scenes, guests will walk away remembering whether it was smooth, enjoyable, and well-executed.

When making any last-minute adjustments, ask yourself:

Does this change enhance or detract from the attendee experience?

Is the messaging aligned with the event’s tone?

Have we made it easy for guests to adapt?

When in doubt, simplify. Don’t over-explain or apologise too much, just provide clear directions and keep energy high.

After the event: debrief and document

Once the event wraps, take time to analyse what happened. This is where your event cancellation advice and change-management learnings become gold for future planning.

Ask yourself:

What triggered the last-minute change?

Was the response fast and effective?

What should we build into our plan next time?

Create a Last-Minute Response Playbook based on this experience. Include:

A contact list of backup vendors

Drafted communication templates

Notes on what worked and what didn’t

This living document can grow with each event and become your go-to for handling the next challenge.

Event cancellation advice: prepare for the worst, hope for the best

While many last-minute issues can be worked around, some situations may lead to full or partial event cancellations. Whether due to extreme weather, safety concerns, or unavoidable logistical breakdowns, cancellation is sometimes the best or only option.

That’s why event cancellation planning should be part of every planner’s toolkit. Knowing how to respond in these high-stress moments is key to protecting your reputation, your team, and your attendees.

Here’s how to approach it:

Have a clear cancellation policy in place before your event, and communicate it to vendors, sponsors, and ticket holders.

Include cancellation clauses in contracts so everyone understands their obligations and coverage in case of disruption.

Stay transparent in your communication with attendees. If cancellation becomes necessary, inform them clearly, promptly, and with empathy.

Use technology to manage updates, refunds, or rescheduling – and always be prepared to offer alternatives when possible.

Most importantly, protect yourself with the right insurance. For reliable coverage tailored to your event’s needs, explore Protectivity’s Event Cancellation Insurance. It’s designed to reduce financial risk and give you peace of mind when facing the unexpected.

Overall…

So, how do you handle unexpected challenges or last-minute changes in tasks? With preparation, clear communication, and a calm mindset. The best event planners don’t eliminate surprises, they handle them with skill and confidence.

If you’re ever asked, “How do you accommodate last-minute changes?”, you now have a comprehensive strategy – and more importantly, the mindset – to answer with confidence.

Remember, a flawless event isn’t one where nothing changes. It’s one where no one notices when it does.

Protect Your event with Insurance from Protectivity

Even the most experienced event organisers know that not everything goes to plan. Unexpected issues, like severe weather, supplier no-shows, or last-minute cancellations, can disrupt even the most carefully organised events. That’s why having the right insurance is essential.

At Protectivity, we offer flexible event insurance options tailored to events of all sizes. Our policies offer Public Liability, Employer’s Liability, Event Cancellation, Equipment Protection, and more, helping you safeguard your finances and protect your attendees.

Whether you’re planning a small gathering or a large-scale celebration, our competitively priced policies give you peace of mind when it matters most.

Explore our event insurance options today and prepare for the unexpected with confidence.

Get Event Insurance from Protectivity

Last updated by

Chris Trotman

14:16:54 BST • 29 May 2025

When do you need a Temporary Events Notice?

6 June 2025

•

7 mins read

Contributors

My main focus is managing the blog and product content for the Protectivity website ensuring everything aligns wi...

Get one-off event insurance from Protectivity

Planning a small or mid-sized event in the UK, whether it’s a community music night, a food fair, or a pop-up bar, might seem simple on the surface. But without the right paperwork, even the best-intentioned events can quickly run into serious legal and reputational issues.

Local events can also be contentious. Not everyone will support them, and concerns over noise, disruption, or environmental impact can quickly turn into formal objections. In some cases, events may even attract unwanted press attention. For example, Brockwell Park recently made headlines after a local pressure group objected to the volume and scale of events being held there. Publicity like this can have a lasting impact on an organiser’s reputation and may affect your chances of securing permissions in the future.

That’s why it’s essential not only to follow the correct procedures, but also to build trust and support within the community. Securing a Temporary Events Notice (TEN) is a critical part of that process.

So, to help you prepare for your event we’ll explain what a TEN is, why it’s legally required, how to apply for one, and – crucially – how to keep the community on your side to avoid objections that could stop your event altogether.

What is a Temporary Events Notice (TEN)?

A Temporary Event Notice is a legal requirement in England and Wales for events involving:

The sale of alcohol
Provision of entertainment (e.g. music, dancing, films)
Late night refreshments (hot food or drink between 11pm–5am)

It applies if your event is:

Fewer than 500 people at any one time (including staff)
Lasting no more than 168 hours (7 days)

It gives you temporary permission to carry out licensable activities without a full premises licence.

How do you get a TEN?

To apply, you must:

Contact your local council – most have online TEN application forms
Find your local council through the Temporary events notice government information.
Apply at least 10 working days before your event (not including the day of application or event day)
Pay a small fee (usually £21)
Provide details including:
- Date, time, location
- Nature of activities
- Contact information

You can apply for up to 5 TENs per year as an individual, or 50 if you’re a personal licence holder.

Councils can reject or object to TENs, especially if there are concerns around safety, noise, or disruption.

How to work with local councils?

Your local council is more than just the place where you submit your Temporary Event Notice (TEN) — they are a key partner in ensuring your event is safe, legal, and well-managed.

What is a council’s role in local events?

Local councils are responsible for licensing and regulating temporary events. Their duties include:

Processing TEN applications
Consulting with the police and Environmental Health to flag any risks
Assessing event impact on safety, noise, and the local area
Deciding whether to allow, object to, or issue a counter-notice for a TEN
Coordinating with other departments, such as parks, highways, or community engagement teams

In short, they act as a gatekeeper to protect public interest while enabling vibrant, safe local events.

What are councils most concerned about?

When reviewing your TEN, councils (alongside the police and Environmental Health) look at whether your event might undermine the four licensing objectives under the Licensing Act 2003:

Public Safety – Is the venue safe and suitable? Are crowd numbers manageable?
Prevention of Crime and Disorder – Is there a plan for alcohol sales, security, or anti-social behaviour?
Prevention of Public Nuisance – Will there be noise, litter, or traffic disruption affecting residents?
Protection of Children from Harm – Are there age-restricted activities? How will underage access be managed?

Events that fail to address these areas risk having their TEN objected to or revoked.

Tips for working effectively with your council

Engage early: Don’t leave it to the 10-day minimum. Contact your licensing team as early as possible.
Be thorough: Provide clear and accurate information in your TEN — vague or missing details raise red flags.
Pre-empt concerns: If your event includes amplified music, alcohol, or large crowds, submit a basic risk plan or noise management strategy even if not required.
Be open to feedback: Councils may suggest adjustments (e.g. time limits or noise controls) to help get your event over the line.
Keep a record: Save copies of communications, confirmations, and any agreed changes.

Some councils run Safety Advisory Groups (SAGs) for larger or repeat events. If invited to a SAG, treat it as a collaborative opportunity—not a barrier.

Why TENs matter – Legally and locally

Failing to obtain a TEN can lead to:

Fines or prosecution
Immediate shutdown by local authorities
Long-term damage to your reputation as an organiser

But even with a TEN, your event could still face challenges, particularly if residents, the environmental health department or the police object.

Whilst residents can’t object directly, they can contact their local councillor or even the press and with enough backing they can stop an event taking place. That’s where community engagement comes in.

Tackling objections before they arise

Many objections to local events come from a place of not knowing or not being asked. Here’s how to avoid common pitfalls.

Common resident concerns:

Noise (especially in the evenings)
Disruption of public spaces
Traffic and access restrictions
Environmental impact (litter, damage to green spaces)
Feeling excluded from planning

How to head off complaints:

Communicate early and clearly: Drop letters through doors or post on community forums well in advance.

Be transparent: Share event times, sound levels, clean-up plans.

Invite feedback: Offer a way for locals to raise concerns ahead of time.

Make a named contact available: A specific person to answer questions or take complaints.

The benefits of getting it right

With a properly issued TEN and community buy-in, your event can bring huge value to your local area.

Community Benefits:

Boosts to local businesses
Jobs and volunteering opportunities
A platform for local performers and creatives
Fundraising for local causes
Enhanced community pride and connection

How to Promote the Positives:

Share impact stories from past events
Highlight local vendors, artists, or partners
Offer free tickets or early access to local residents
Publicise your event’s contributions post-event (e.g., clean-up efforts, money raised)

Even if an event has legal clearance, failing to engage the community can backfire. A TEN is your licence to operate – but community trust is your licence to return.

Secure One-Off Event Insurance from Protectivity

Following the correct procedures is essential when planning any event. By now, you should have a clearer understanding of how to obtain a Temporary Events Notice (TEN) – a key step in ensuring your event is legally compliant. In addition to securing a TEN, you’ll also need to provide proof of appropriate event insurance to the local authorities to proceed.

At Protectivity, we offer specialist one-off event insurance tailored specifically for temporary events. Our policies include public liability cover up to £10 million, as well as cover for event equipment and event money as standard.

To give your event even greater protection, you can also add optional extras such as event cancellation insurance and employers’ liability cover, depending on your needs.

You can learn more about our event insurance options and request a quote easily online today.

Get One-Off Insurance from Protectivity

Last updated by

11:25:09 BST • 6 June 2025

Transporting food safely offsite – A guide for caterers

5 June 2025

•

11 mins read

Contributors

My main focus is managing the blog and product content for the Protectivity website ensuring everything aligns wi...

Whether you’re plating up at a countryside wedding, serving gourmet burgers from a food truck, delivering cakes to a birthday party, or preparing canapés for a corporate event, offsite catering comes with its own set of challenges, particularly when it comes to food safety. The journey from kitchen to customer is a critical stage where a lot can go wrong if care isn’t taken. Temperature control, physical damage during transit, allergen management, and hygiene all need to be managed precisely.

Different types of caterers will face unique transportation hurdles. Street food traders must secure and transport ingredients or prepped food while operating from compact, mobile kitchens. Private chefs often prep at home or in hired kitchens, then complete dishes on location. Event caterers might be delivering full-course meals to remote venues with limited facilities. Cake makers face challenges in transporting fragile, often temperature-sensitive items that must arrive picture-perfect.

Whether you’re transporting ready-to-eat dishes, finishing preparation on site, or managing a combination of both, your method of transport needs to be as carefully considered as your menu. Remote locations, tricky access, event protocols, and tight service windows all add layers of complexity.

And let’s not forget compliance with food safety regulations is non-negotiable. Knowing exactly what’s expected can help you avoid fines, customer complaints, or worse, health risks.

This guide breaks down best practices, equipment recommendations, and the key regulations to help you transport food safely, preserve quality, and stay compliant with UK standards.

Why safe food transport matters

Transporting food safely is about far more than keeping it warm or intact, it’s a legal obligation and a vital part of your responsibility as a food business operator.

Mishandling food in transit can lead to:

Temperature abuse (where food enters the ‘danger zone’ of 5°C to 63°C),
Cross-contamination (especially between raw and ready-to-eat foods),
Spoilage (affecting both taste and safety),
Or even serious foodborne illnesses.

The implications of these risks are significant – not just for your customers’ health, but for your reputation and business as a whole.

Whether you’re a solo cake decorator or managing a large event team, your goal is the same: serve food that’s safe, delicious, and arrives in the same pristine condition it left your kitchen.

Proper methods for transporting food offsite

Effective offsite catering starts long before you load up the van. Here are some essential best practices to help ensure everything arrives safely and ready to serve:

Separate different food types

Always keep raw ingredients apart from cooked or ready-to-eat items. This reduces the risk of cross-contamination and is especially important if you’re transporting raw meats, fish, or eggs. Allergen-containing dishes should also be kept isolated, clearly sealed, and labelled.

Organise transport thoughtfully

Plan the order in which food and equipment will be used at your destination, and load the van accordingly, items needed first should be the last to go in. This helps speed up setup and avoids unnecessary unloading or reshuffling.

Pack securely

Use proper food-grade containers with tight-fitting lids. Stack containers safely to prevent tipping and make use of trolley systems or built-in shelving to keep items stable. Securing your load isn’t just about protecting food, it helps prevent injury when unloading too.

Control the clock

The longer food is out of temperature control, the greater the risk of bacterial growth. Aim to minimise the time between leaving your kitchen and serving the food. This is especially crucial for hot dishes, chilled desserts, and anything containing dairy or seafood.

Consider professional transport solutions

Depending on your operation, it may be worth investing in:

A chilled or refrigerated van for larger deliveries or sensitive items.
High-quality cool boxes or heated carriers to maintain safe temperatures over long journeys.

Even small catering setups can benefit from cool bags or car-powered warming units to protect food in transit.

What do caterers use to transport food?

No matter your scale or style, the right tools make all the difference when it comes to safe and efficient food transport. Here are some of the essentials used by caterers across the industry:

Insulated carriers – Keep food hot or cold without electricity. Ideal for short to medium distances.
Thermal blankets – A great addition for short trips, particularly for trays of hot food or delicate desserts.
Food-grade containers – Durable, sealed containers (like Cambro boxes or stainless gastronorm pans) protect food from spillage and contaminants.
Trolleys and dollies – Useful for transporting heavy loads from vehicle to venue safely and efficiently.
Built-in van shelving or racking – Prevents containers from sliding around during transit, ideal for larger caterers or mobile kitchens.

Investing in proper transport equipment not only improves safety but saves time, reduces waste, and helps maintain food presentation—essential for cake makers, event caterers, and private chefs alike.

How to transport hot food when catering

Transporting hot food safely requires strict temperature control and proper handling to maintain both safety and quality:

Preheat insulated containers
Before loading food, preheat your insulated boxes to help maintain a holding temperature above 63°C. This can make a big difference over longer trips.
Use a food thermometer
Check and log the internal temperature of food both before loading and upon arrival. Digital probes are quick and accurate.
Minimise opening of containers
Keep lids closed during transit to retain heat and avoid unnecessary exposure to air, which can introduce contaminants or cause heat loss.
Separate hot and cold items
Don’t store hot and cold food together—use separate boxes or compartments to keep temperatures stable.
Be cautious of “warm” misconceptions
Just because a box feels warm doesn’t mean the food inside is at a safe temperature. Always measure to confirm.

Whether you’re delivering fresh pasta, a batch of roast dinners, or vegan curries for an outdoor event, your hot food needs consistent, high temperatures all the way to the plate.

Vehicle considerations with food safety

No matter your catering style your transport method plays a crucial role in maintaining food quality and safety. Here’s how to ensure your vehicle and journey are food-friendly:

Keep it clean

Your vehicle is effectively part of your kitchen. Clean and sanitise the load area regularly, especially if it’s also used for non-food purposes (like carrying equipment or supplies). Dedicated food delivery vans or segregated sections help minimise cross-contamination. Cake makers, for instance, should avoid crumbs or grease residue that could affect frosting or decorations.

Secure all containers

Whether it’s trays of hot meals, frosted cupcakes, or individually wrapped sandwiches, everything must be secured to avoid shifting, tipping, or damage. Use non-slip mats, shelving, bungee cords or specialist racks. For mobile chefs or food truck operators, ensure stock and prep items are locked down before moving.

Plan your route

Time and temperature are closely linked. A last-minute detour or traffic jam can compromise food safety, especially with chilled or hot-hold items. Use navigation apps that factor in traffic and allow buffer time for unexpected delays. For longer distances or high-value events, have a contingency plan.

Limit time out of temperature control

Aim to deliver and serve food within 90 minutes of leaving temperature-controlled storage. For pre-prepped platters, consider assembly at the destination if conditions allow. Refrigerated vans or cool boxes can help prolong safe holding times, especially for cold desserts, dairy-based products, or seafood.

Choose the right vehicle for your operation

Street food traders might operate directly from their van but should ensure food is protected during transit and not exposed to outdoor elements unnecessarily.
Baked goods businesses often use smaller cars or vans – consider dedicated cake carriers or climate control during hot weather.

Private chefs and large caterers may benefit from refrigerated or partitioned vans to transport multiple dishes and temperatures safely.

Regulations and best practices

Regardless of business size or style, all food businesses must comply with food safety regulations under UK law. Here’s how to stay on the right side of best practice:

Cleaning and hygiene

Clean all containers, trolleys, and transport boxes after every use using food-safe sanitiser.
If your vehicle is multi-use (e.g., used for personal or other business transport), it should be cleaned more frequently and thoroughly.
Keep written cleaning records—even if you’re a solo operator. Local Environmental Health Officers often check these during inspections.

Contamination control

Always separate raw and cooked foods. This applies whether you’re transporting marinated meats for a BBQ, or fruit tarts for a summer fete.
Label allergen-containing dishes not just for the client but for your own team—mistakes often happen during loading and serving.
For example – street food vans, store ingredients and finished meals in separate compartments where possible.

Temperature control

Hot food should stay above 63°C—use insulated carriers, heated boxes, or electric holding cabinets.
Cold food must stay below 8°C—especially important for cream-based desserts, fresh salads, or sushi.
Use cool packs, chilled boxes, or refrigerated transport for anything that risks spoiling or falling into the “danger zone”.
For outdoor events or food markets, plan how you’ll maintain temperatures throughout service—not just during transit.

Allergen management

Allergen awareness is critical, especially with increasing numbers of dietary restrictions and legal obligations under Natasha’s Law.
Label every item clearly, particularly for pre-packaged food or takeaway-style offerings.
Don’t use the same containers or utensils for allergen-free and regular dishes. Even trace amounts can cause a reaction.

These steps all form part of a robust HACCP plan (Hazard Analysis and Critical Control Points)—a legal requirement for all food businesses in the UK.

Equipment that helps you transport food safely

Having the right tools makes safe food delivery more efficient and reliable. Here’s a breakdown of what’s useful across different types of caterers:

Digital food thermometers

Check food temperatures before, during, and after transport. Quick-read thermometers are great for busy chefs, while probe loggers help you record data for audits.

Temperature data loggers

These record temperatures throughout transit—a must-have for event caterers or any business handling sensitive foods over longer journeys.

Food-safe insulated bags and containers

Street vendors can use rugged, weatherproof boxes.
Cake makers might prefer lightweight insulated coolers that fit in smaller vehicles.
Large-scale caterers should invest in stackable Cambro-style carriers to manage volume and space efficiently.

Mobile apps and checklists

Digital tools help standardise food safety checks and reduce human error. Whether it’s a reminder to chill an item or log a clean-down, apps keep your workflow organised.

Cleaning kits

Always carry essentials like sanitising wipes, spray, disposable gloves, and bin liners—ideal for cleaning spills on the go or maintaining hygiene at events.

Common mistakes to avoid transporting food for catering

Avoid these pitfalls to keep your food (and your customers) safe:
Overfilling containers or failing to seal them properly.
Stacking hot and cold items together.
Relying on gut feeling rather than a thermometer.
Failing to train staff on proper transport protocols.

Staff training and preparation

Your team needs to know the ‘why’ as well as the ‘how’. Provide training on:

Food safety and hygiene.
Equipment use and cleaning.
Allergen awareness.
Emergency procedures for delays or accidents.
Make sure everyone has access to SOPs (Standard Operating Procedures) and a backup plan if something goes wrong.

Transporting food safely isn’t just about ticking boxes—it’s about delivering consistent quality and protecting your customers and business. With proper planning, equipment, and staff training, you can serve up delicious food wherever your next event takes you.

Secure your Catering Insurance with Protectivity

No matter how well-prepared you are, things can sometimes go wrong. Whether it’s a customer claim, damaged equipment, or spoiled stock, the unexpected can put both your business and reputation at risk. That’s why having comprehensive catering insurance is essential.

At Protectivity, we offer flexible, reliable cover tailored to the needs of today’s caterers – whether you’re a mobile food vendor, street food trader, event caterer, private chef, or operate from a food truck.

Our caterers insurance includes public and product liability cover up to £5 million, protection for catering equipment and stock starting from £250, and optional frozen goods cover. You can also add employers’ liability (a legal requirement if you have staff) and trailer cover up to £20,000, ensuring every aspect of your operation is protected.

Ready to protect your catering business? Find out more and get a quote with Protectivity.

Get Caterers Insurance from Protectivity

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